ABDULLAH RAFIQ
Peyton,CO
Summary
A United States Army Special Operations Signals Intelligence Analyst with 7+ years of practical experience. Proficient in Dialed Number Recognition (DNR), Digital Network Intelligence (DNI) along with strategic and tactical Communications Intelligence (COMINT) experience. Understands computer networking and how to troubleshoot Very Small Aperture Terminals (VSATs). Concrete understanding of Satellite Communications (SATCOM). Adept in Mode 0 and Mode 1 aerial/ground applications. A consistent and competent individual that works well with others and in complex scenarios. SECURITY CLEARANCE TS/SCI (Top Secret/Sensitive Compartmented Information) Seasoned Business Owner/Operator well-versed in technical nuances and details governing top-notch organizational policy. Hands-on approach to drafting strategy and cultivating talent to meet complex, varying expectations. Brings strong business acumen, cultivated over more 3-year period to deliver superior day-to-day business performance. Real-world practical experience serving suppliers, contractors and customers alike to streamline operations.
Overview
8
8
years of professional experience
1
1
Certificate
Work History
Business Owner/Operator
HighLow Cleaning LLC
Colorado Springs, United States
08.2020 - Current
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Monitored staff performance, providing final-say assessment over inquiries.
- Served as principal stakeholder over organization's complete operations.
- Led screening, hiring and staff scheduling to maintain compliance with group goals.
- Lent business acumen to meet day-to-day strategic objectives.
- Spearheaded business-related aims to meet tactical planning initiatives.
- Fostered CRM initiatives by promoting environment of interpersonal communication and customer service.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Optimized team hiring, training and performance.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
- Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
- Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.
- Learned and remained updated on statutory requirements and regulations.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Devised processes to boost long-term business success and increase profit levels.
- Built and deployed operational procedures, training programs and administrative systems to handle needs.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Security Guard Officer
New Wave Solutions
Colorado Springs, CO
04.2022 - Current
- Monitored employee activities, confirming compliance with security regulations.
- Secured personal and company goods against robbery, vandalism and illegal entry.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Checked and verified photo identification prior to granting facility access.
- Reported irregularities such as fire and safety hazards to maintenance.
- Contacted law enforcement in case of unauthorized persons, documents and materials.
Signals Intelligence Analyst
US Army National Guard
10.2021 - Current
- Upheld code of conduct and maintained professionalism in stressful situations.
- Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
- Trained in conflict resolution among subordinates, equals and superiors.
- Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
Signals Intelligence Analyst
10th Special Forces Group, United States Army
COLORADO
03.2018 - 10.2021
- Collaborated with organic and inorganic elements to achieve mission success in multiple areas of operations
- Provided accurate and timely intelligence to Ground Force Commanders to activate Special Forces
- Operation Detachment-Alphas (SFOD-A) that achieved positive affects within the area of operation
- Supported the national reporting mission through tactical collection capabilities
- Organized, planned, and executed operations independently and as part of a team to fulfill Ground Force
- Coordinated and directed theater level COMINT aerial platforms for support mission to answer intelligence gaps and for analysis and production (EEIs & PIRs)
- Monitored in real-time FMV feeds as well as multiple channels of information to identify, assess, and analyze changes to imminent situations, reporting threats to ongoing ISR missions
- Coordinated with aerial platform pilots to adjust orbits
- Analyzed, evaluated, and produced time sensitive intelligence reports to confirm/deny adversarial presence in addition to supporting mission requirements
- Provided indications and warnings, tip packets and force protection reports
- Displayed professional interpersonal skills with counterparts and superiors that resulted in a positive and cohesive environment
- Demonstrated the ability to work in a fast-paced high stress environment consisting of 24/7 operations
- Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
- Upheld code of conduct and maintained professionalism in stressful situations.
Signals Intelligence Analyst
United States Army
12.2016 - 03.2018
- Maintained personal data for over 180 people
- Front Desk Receptionist
- Office Manager
- Managed Finances for over 180 people
- Wrote Awards and Annual Performance Evaluations
- Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
Signals Intelligence Analyst
United States Army
12.2015 - 12.2017
- Performed ELINT analysis on enemy forces
- Operated as the lead SIGINT analyst in two countrywide tactical exercises
- Advised Commanders on battlefield conditions and enemy threats
- Briefed daily summaries to higher headquarters
Education
No Degree - Information Technology
COMPTIA
Fort Carson, CONo Degree - Signals Intelligence Analysis
Cochise College
Douglas, AZSkills
- Intruder Response and Removal
- CPR Certified
- Basic First Aid
- Detailed Activity Logs
- Annual Planning
- Operational Analysis
- Leadership and People Development
- Employee Motivation and Performance
- Integrity and Transparency
- Effective Communicator and Public Speaker
- Executive Leadership
- Change and Growth Management
- Industry Expertise
- Strategic Planning
- Effective Communication
- Threat Detection
- Critical Thinking and Analysis
- Reading Comprehension
- Emergency Readiness and Response
Timeline
Security Guard Officer
New Wave Solutions
04.2022 - Current
Signals Intelligence Analyst
US Army National Guard
10.2021 - Current
Business Owner/Operator
HighLow Cleaning LLC
08.2020 - Current
Signals Intelligence Analyst
10th Special Forces Group, United States Army
03.2018 - 10.2021
Signals Intelligence Analyst
United States Army
12.2016 - 03.2018
Signals Intelligence Analyst
United States Army
12.2015 - 12.2017
No Degree - Information Technology
COMPTIA
No Degree - Signals Intelligence Analysis
Cochise College
Accomplishments
- Successfully completed two-week security training program.
- Reduced shoplifting rates by 10% through improved surveillance procedures.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 12 staff members.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
Certification
Security + (Cybersecurity 2022)
Life Insurance Producer License (2022)
Top Secret (SCI) Security Clearance (2021)
IT Fundamentals (2020)
Suicide Prevention (2021)
Army Combatant Instructor (2016)
Airborne Parachutist (2018)
Awards
7X Army Achievement Medal
2X Army Commendation Medal
Army Commendation Medal (Combat)
2X Certificate of Achievement
2X Army Good Conduct Medal
National Defense Service Medal
Afghanistan Campaign Medal
Global War on Terrorism Service Medal
Korea Defense Service Medal
NATO Medal
Non Commissioned Officer Development Ribbon
Overseas Service Ribbon
Army Service Ribbon
Combat Action Badge
Parachutist Badge
Expert Marksmanship Badge