Abdullah Wright
Philadelphia,PA
Summary
Dynamic and results-driven professional with a proven track record at Bancroft Neurohealth. Excelled in team collaboration and customer service, enhancing guest satisfaction and operational efficiency. Skilled in problem-solving and time management, adept at multitasking and maintaining a positive attitude under pressure. Demonstrates strong computer skills and a commitment to excellence in all endeavors.
Overview
3
3
years of professional experience
1
1
Certification
Work History
DSP
Bancroft Neurohealth
01.2024 - Current
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
Food Runner
Top Golf
01.2024 - 04.2024
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Guest Service Employee
Target
09.2021 - 12.2023
- Enhanced guest satisfaction by providing personalized assistance and addressing their needs promptly.
- Resolved guest complaints with empathy and professionalism to ensure satisfaction and repeat business.
- Assisted in training new team members on company policies, procedures, and guest service standards.
- Maintained a clean, organized lobby area for a welcoming environment and positive first impression.
- Supported the front desk team during high-traffic periods by efficiently handling check-ins, check-outs, and guest inquiries simultaneously.
Contract Laborer
Verizon
06.2023 - 08.2023
- Displayed strong attention to detail in measuring, cutting, and assembling materials to ensure precise fit and alignment in finished projects.
Preloader
UPS
09.2022 - 12.2022
- Collaborated with team members to maintain a clean, organized workspace for efficient operations.
- Implemented time management techniques to balance competing priorities during fast-paced shifts.
- Fostered teamwork among preloaders through open communication channels, resulting in a more cohesive work environment.
- Maintained up-to-date knowledge of company policies, procedures, and industry best practices for optimal job performance.
Education
High School Diploma -
Roxborough High School
Philadelphia, PA06.2021
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Multitasking
- Critical Thinking
- Computer Skills
- Calm Under Pressure
- Active Listening
- Decision-Making
- Food Preparation
- Team Collaboration
- Kitchen Cleaning and Maintenance
- Positive Attitude
- Equipment Cleaning
Certification
- First Aid/CPR Certified
- Drivers License
Languages
Spanish
Limited Working
Timeline
DSP
Bancroft Neurohealth
01.2024 - Current
Food Runner
Top Golf
01.2024 - 04.2024
Contract Laborer
Verizon
06.2023 - 08.2023
Preloader
UPS
09.2022 - 12.2022
Guest Service Employee
Target
09.2021 - 12.2023
High School Diploma -
Roxborough High School