Hi, I’m
Abdullah Al Noman
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
years of professional experience
Work History
Decorative Vinyl And Fabrics DVCBrooklyn, NY
Sales Assistance in Customer Service.
11.2019 - 11.2021
Job overview
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered a constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Provided excellent customer care by responding to requests, assisting with product selection, and handling ordering functions.
- And Overall My role was directly to consult with the customers, promote the products to them, sell products, billing, and communicate with the customer directly or over the phone in the U.S and internationally customers.
Citgo Gas StationMontgomery, AL
Cashier and Shift Manager.
05.2014 - 10.2019
Job overview
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- managing the gas station during my shift as a shift manager.
Education
George Corley Wallace State Community College - SelmaSelma, AL
Associate of Applied Science from Business Administration And Management
05.2017
Skills
- Building Customer Trust and Loyalty
- Customer Retention Strategies
- Calm and Professional Under Pressure
- Efficient and Detail-Oriented
- strong critical thinking and problem-solving skills
- Well, cash handling experience
- Computer Proficiency
- Answering Emails
- Customer Service and Assistance
- Understanding Customer Needs
- Interpretation and Translation Services
- Cash Register Operations
Hobbies
I love to travel and also love to have an enjoyable time with my friends and family.
Languages
English
Full Professional
Bengali
Native or Bilingual
Hindi
Limited Working
Timeline
Sales Assistance in Customer Service.
Decorative Vinyl And Fabrics DVC
11.2019 - 11.2021
Cashier and Shift Manager.
Citgo Gas Station
05.2014 - 10.2019
George Corley Wallace State Community College - Selma
Associate of Applied Science from Business Administration And Management
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