Abdullahi Jamaa
Bloominton,Indiana
Summary
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Friendly and reliable sale associate offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Volunteer
Pine Heights At Brattleboro Center For Nursing & Rehab
04.2025 - 07.2025
- Facilitated recreational activities to enhance resident engagement and well-being.
- Assisted nursing staff with daily care tasks, ensuring resident comfort and safety.
- Provided emotional support to residents, fostering a compassionate environment.
- Coordinated volunteer schedules, optimizing resource allocation for activities.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Coordinated food drives for improved local food bank stock levels.
- Supported efficient operations at homeless shelter, preparing meals and organizing supplies.
- Maintained internal database of service workers, participants, activities and other relevant details.
High School Teacher
Mubarak High School
01.2023 - 12.2024
- Developed lesson plans aligned with curriculum standards to enhance student engagement and learning outcomes.
- Implemented diverse instructional strategies to accommodate various learning styles and abilities in the classroom.
- Assessed student performance through regular evaluations, providing constructive feedback to foster academic growth.
- Collaborated with colleagues on interdisciplinary projects, promoting a cohesive educational environment across subjects.
- Developed engaging science curriculum aligned with state standards.
- Utilized technology tools to enhance lesson delivery and student engagement.
Sales Associate
Five Star Restaurant
01.2022 - 12.2024
- Assisted customers in product selection, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems.
- Maintained product displays to ensure visual appeal and organization.
- Collaborated with team members to achieve sales targets consistently.
- Responded to customer inquiries, providing accurate information promptly.
- Participated in training sessions to improve product knowledge and service skills.
- Handled returns and exchanges, ensuring customer satisfaction throughout the process.
- Built relationships with customers to encourage repeat business.
Education
Certified Nursing Assistant (CNA) - Nursing
Windham Regional Career Center (WRCC)
Brattleboro, VT06-2025
English For Academic Purpose (EAP) - Digital Literacy With Technology4Tomorrow
School For International Training
Brattleboro, VT05-2025
High School Diploma -
Al Azar Secondary School
Garissa, Kenya12-2022
Skills
- Customer service
- Patience and empathy
- Team collaboration
- Classroom management
- Instructional coaching
- Student engagement
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Basic life support
- Patient transfers
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of dinning hospitality in the development of Rapport and customer satisfaction
- Promoted to deputy principal after only one and a half year for exceptional performance.
Certification
Certified Nursing Assistant
- Licensed CNA - Active
Certifications
Completed 126 hours of CNA Program at Windham Regional Career Center (WRCC)
Completed 120 clinic hours at long-term care- Pine heights
Have certified CPR and First Aid
Basic Life Support (BLS)- Active
Languages
English
Professional Working
Arabic
Limited Working
Swahili
Professional Working
Somali
Full Professional
Timeline
Volunteer
Pine Heights At Brattleboro Center For Nursing & Rehab
04.2025 - 07.2025
High School Teacher
Mubarak High School
01.2023 - 12.2024
Sales Associate
Five Star Restaurant
01.2022 - 12.2024
Certified Nursing Assistant (CNA) - Nursing
Windham Regional Career Center (WRCC)
English For Academic Purpose (EAP) - Digital Literacy With Technology4Tomorrow
School For International Training
High School Diploma -
Al Azar Secondary School