Hi, I’m
Abdullahi Shirdon
Columbus,OH
Summary
Positive, adaptable, and analytical individual with solid foundation in monitoring and managing complex systems. Possesses strong understanding of control systems and technical troubleshooting, Capable of ensuring smooth operations and addressing potential issues to maintain optimal system performance.
Overview
2
years of professional experience
Work History
Securitas Security Services USA
Control Room Operator
12.2023 - Current
Job overview
- Managed crisis situations calmly under pressure, collaborating with team members to resolve problems quickly while minimizing potential impacts on operations.
- Ensured smooth transitions between shifts by maintaining clear communication lines with colleagues and providing comprehensive briefings on relevant issues.
- Demonstrated adaptability during periods of change, embracing new technologies or methodologies to improve overall control room functionality.
- Monitored CCTV feeds to maintain security and safety within facility, swiftly addressing any irregularities.
- Documented daily activities in internal system/ticketing.
Securitas Security Services USA
Supervisor
12.2023 - Current
Job overview
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Columbus State Community CollegeColumbus, OH
Pending Bachelor from Computer Science
05-2027
Horizon Science Academy Columbus High SchoolColumbus, OH
High School Diploma
04-2022
Skills
- Professionalism
- Problem-solving aptitude
- Adaptability and flexibility
- Active listening
- Critical thinking
- Excellent communication
Languages
English
Native or Bilingual
Somali
Native or Bilingual
Arabic
Professional Working
Timeline
Control Room Operator
Securitas Security Services USA
12.2023 - Current
Supervisor
Securitas Security Services USA
12.2023 - Current
Columbus State Community College
Pending Bachelor from Computer Science
Horizon Science Academy Columbus High School
High School Diploma
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