Abdullahi Siyad
GardaWorld
8
years of professional experience
2
Languages
Public safety and security operations focused professional with strong experience in real-time control room monitoring, incident prioritization, and detailed documentation. Proven ability to operate multi-screen video management systems (VMS), manage field dispatch logistics, and enforce operational compliance under pressure. Excellent technical aptitude, accurate data entry, and high situational awareness. Experienced in rotating, overnight, and high-responsibility environments, backed by an academic background in Cyber Security.
Work History
Control Room Operator
7 Months- Monitor multi-screen video surveillance (VMS) and access control systems across client sites to maintain continuous situational awareness.
- Conduct video playback reviews and investigations to support incident reporting, policy compliance, and risk mitigation.
- Manage shift coverage, field requests, and officer dispatching while maintaining accurate logs and documentation.
- Receive, prioritize, and escalate security alarms, incidents, and emergency communications following established post orders.
Lead Security Officer
3 Years- Supported site-level operations for GardaWorld client accounts by enforcing post orders, safety procedures, and contractual requirements to meet service expectations.
- Acted as a key on-site contact for client concerns and operational issues, assisting with escalations and maintaining strong client relationships.
- Trained and mentored security officers, improving consistency, compliance, and overall performance across shifts.
- Prepared detailed incident reports and operational documentation, communicating findings to supervisors and supporting accurate reporting and follow-up.
Associate
4 Years 3 Months- Operated conveyor and package-sorting machinery while monitoring systems to prevent errors.
- Trained new team members on equipment use and safety compliance, improving efficiency metrics.
- Worked closely with leads to identify workflow issues and implement process improvements.
- Maintained productivity targets and ensured consistent output during peak operations.
Cart Captain
1 Year 1 Month- Led customer service initiatives, ensuring prompt responses and a positive store environment.
- Supervised team members, ensured compliance with procedures, and managed inventory for optimal sales.
Education
Bachelor of Science - Cybersecurity
Associate of Science - Computer And Information Systems
Skills
Video Surveillance Monitoring (VMS) & Playback Review
Security Operations Center (SOC) Operations
Incident Documentation & Detailed Report Writing
Access Control
Alarm Response & Escalation
Field Dispatch & Coverage Coordination
Computer-Based Monitoring (Multi-Screen Environments)
Typing Accuracy & Data Entry Integrity
Confidential Information Handling & Policy Enforcement
Law Enforcement & Emergency Services Coordination
Languages
English
Native or Bilingual
Somali
Native or Bilingual
Timeline
Control Room Operator
GardaWorld
01.2026 - CurrentRead More
Lead Security Officer
GardaWorld
01.2023 - 01.2026Read More
Associate
Amazon
04.2020 - 07.2024Read More
Cart Captain
Cookie Cart
10.2018 - 11.2019Read More
Metropolitan State University
Bachelor of Science from Cybersecurity
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Century College
Associate of Science from Computer And Information Systems
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