ABDULLA HIL SHAFI
Richardson,TX
Summary
To work in a creative and challenging environment using all my knowledge and skills where I could constantly learn and successfully deliver solutions to problems which helps in the organizational growth.
An enthusiastic, self-motivated, reliable, responsible and hard working person. A punctual and motivated individual who is able to produce high standards of work. A dedicated, organized and methodical individual who have good interpersonal skills, an excellent team worker; keen & very willing to learn and develop new skills.
Overview
9
9
years of professional experience
Work History
Office Coordinator
Shafiq Hasan CPA P.L.L.C.
100 N Central Expy, Richardson, TX 75081
03.2023 - Current
- Enhanced office staff customer relations strategies to improve interactions and reduce complaints.
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
- Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Collaborated with various departments to streamline processes and improve interdepartmental communication.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Increased efficiency by regularly evaluating office workflows and recommending improvements as necessary.
- Coordinated special projects and managed schedules.
- Contributed to company growth by consistently looking for ways to improve office processes and maximize efficiency.
- Controlled finances to lower costs and keep business operating within budget.
- Provided clerical support, addressing routine, and special requirements.
- Managed office operations while scheduling appointments for department managers.
- Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Reported to senior management on organizational performance and progress toward goals.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained computer and physical filing systems.
- Coordinated company events, fostering team building and boosting overall morale.
- Efficiently supervised filing, sorting and handling incoming and outgoing mail.
- Managed budgeting process for office expenses, tracking expenditures to ensure compliance with financial guidelines.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Provided professional services and support in a dynamic work environment.
- Self-motivated, with a strong sense of personal responsibility.
- Identified issues, analyzed information and provided solutions to problems.
- Applied effective time management techniques to meet tight deadlines.
Retail Sales Associate
IndoPak Supermarket
Richardson, TX 75081
01.2023 - 02.2023
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Senior Research Coordinator
Independent University, Bangladesh (IUB)
Dhaka, Bangladesh
10.2018 - 12.2022
- Implemented new data analysis techniques to improve accuracy of research outcomes.
- Developed comprehensive reports summarizing research findings for stakeholders.
- Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
- Facilitated focus group sessions with project patients.
Development Coordinator
mPower Social Enterprises Ltd.
Dhaka, Bangladesh
07.2017 - 10.2018
- Monitored resource allocation, budget development and personnel recruitment for multiple development projects.
- Implemented targeted stewardship strategies that resulted in increased donor satisfaction levels and subsequent giving amounts.
- Evaluated market trends and recommended marketing budget allocations to top management.
- Conducted prospect research to identify potential new donors, expanding the organization''s funding sources and opportunities.
- Tested all training software and hardware prior to commencing training programs.
Asst. Manager, International Market
BASIS (Bangladesh Association of Software & Information System)
Dhaka, Bangladesh
01.2015 - 07.2017
- Improved website visibility through development and implementation of SEO strategies.
- Developed and managed relationships with global partners, leading to increased market share.
- Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
- Coordinated product launches across various territories, ensuring successful outcomes and positive brand reception.
Education
MBA (Finance) -
Cardiff Metropolitan University
Cardiff, Wales01.2016
BBA (Business Administration) -
Heriot Watt University
Edinburgh, Scotland10.2014
Skills
- Time Management
- Customer Service
- Team Cooperation
- Excellent Written and Verbal Communication
- Strong Communication and Interpersonal Skills
- Budget Administration
- Schedule Management
- Decision-Making
- Vendor Management
- Operations Management
- Administrative Management
- Office Administration
- Quickbooks
References
Available upon request.
Languages
English
Full Professional
Timeline
Office Coordinator
Shafiq Hasan CPA P.L.L.C.
03.2023 - Current
Retail Sales Associate
IndoPak Supermarket
01.2023 - 02.2023
Senior Research Coordinator
Independent University, Bangladesh (IUB)
10.2018 - 12.2022
Development Coordinator
mPower Social Enterprises Ltd.
07.2017 - 10.2018
Asst. Manager, International Market
BASIS (Bangladesh Association of Software & Information System)
01.2015 - 07.2017
MBA (Finance) -
Cardiff Metropolitan University
BBA (Business Administration) -
Heriot Watt University