Abdul M Khan
Jamaica,NY
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
15
15
years of professional experience
Work History
Sales,Customer service, Cashier
Pop Beauty
04.2022 - 07.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
Customer Service Sales Representative
Extasy Leathers
11.2015 - 02.2022
- Computed total costs and profit requirements for customer sales to provide accurate pricing.
- Processed customer orders and inquiries via phone, email and, in-person communication to foster top-quality service delivery.
- Promoted new products and services to existing customers, driving revenue growth and satisfaction.
- Delivered superior customer service to retain existing customers and attract future customers.
Sales Associate
Cellphones”r” Us
12.2011 - 04.2014
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Customer Service Representative
Micro Films
07.2008 - 12.2010
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
GED -
High School Equivalency
Queens, NYSkills
- Feedback Acceptance
- Cashier Oversight
- Work Task Prioritization
- Cash Register Operation
- Performing Needs Assessments
- Stocking and Replenishing
- Answering Customer Questions
- Customer Inquiries
Languages
Hindi
Full Professional
Bangla
Native or Bilingual
Timeline
Sales,Customer service, Cashier
Pop Beauty
04.2022 - 07.2023
Customer Service Sales Representative
Extasy Leathers
11.2015 - 02.2022
Sales Associate
Cellphones”r” Us
12.2011 - 04.2014
Customer Service Representative
Micro Films
07.2008 - 12.2010
GED -
High School Equivalency
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