Abdul Muqeet Anas
Ashburn,USA
Summary
- Strong interpersonal skills; developed positive working relationships with clients, colleagues and management
- Excellent oral and written communication skills; excellent in multitasking
- Great understanding of latest scientific technologies; ability to learn quickly
- Analytical thinker: excellent problem-solving skills and ability to tackle any difficult situation quickly and efficiently
- Excels at listening to client needs, articulating benefits, and creating solutions
Overview
4
4
years of professional experience
1
1
Certification
Work History
QA Tester
Medicsi
Islamabad
06.2021 - Current
- Conducted thorough testing of healthcare-related applications, ensuring high-quality standards were met for both functionality and user experience
- Executed manual and automated testing scripts, identifying bugs and system inconsistencies, and collaborating with development teams to resolve issues
- Created and maintained test cases, bug reports, and project documentation using tools like Jira, ensuring comprehensive tracking of issues and testing progress
- Implemented data validation processes to improve the accuracy and consistency of records
- Collaborated cross-functionally with developers, project managers, and stakeholders to align testing strategies with business requirements
- Trained and mentored junior team members in testing procedures and best practices
Biorepository Technician
Avantor
Leesburg, VA
05.2022 - 05.2023
- Experience with processing and storing biological materials across multiple temperature ranges including VLN2, -80 C, -40 C, -20 C, and CRT for long-term storage in a BSL-2 setting
- Extensive knowledge of laboratory information management systems (LIMS), Excel, and complex databases for sample management
- Fully GxP and 21 CFR Part 11 compliant to ensure the highest standard of quality assurance and control (QA) (QC)
- Lead member of the Active Clinical Trial (ACT) team, where clients provided specific instructions for attributes to be captured within a 5-day turnaround via contractual agreement.
- Made regular freezer capacity checks on 500+ freezers to ensure storage of human biological material
- Perform Standard Operating Procedures (SOP) necessary for the completion of assigned archival projects
Customer Service Representative
Walgreens
Ashburn, VA
11.2020 - 04.2021
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
- Managed a high volume of incoming calls and emails, consistently meeting or exceeding performance metrics for response time and resolution
- Built rapport with customers through active listening, empathy, and personalized interactions
- Assisted customers in navigating company website, troubleshooting technical issues, and placing orders online
Education
Bachelor's degree in Biology / Biotechnology -
George Mason University
Ashburn, VA06-2025
Associate in Science (AS) - Biology
Northern Virginia Community College
Annandale, VA08.2021
Skills
- Manual Testing
- User Acceptance Testing
- Automated testing
- Bug reporting
- Test Planning
- System Testing
- Computer skills
- Performance Testing
- Communication skills
- Design thinking
- Time management
- Data collection
- Market Research
- Microsoft Proficient
Certification
- Software Testing (ISTQB)
Languages
- Urdu - Expert
- Hindi - Expert
- Punjabi - Fluent
- English - Expert
Timeline
Biorepository Technician
Avantor
05.2022 - 05.2023
QA Tester
Medicsi
06.2021 - Current
Customer Service Representative
Walgreens
11.2020 - 04.2021
Bachelor's degree in Biology / Biotechnology -
George Mason University
Associate in Science (AS) - Biology
Northern Virginia Community College
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