Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
21
21
years of professional experience
Work History
Credit Officer / IN Charge
Wyndham Grand Regency HOTEL
Doha, Baladiyat ad Dawhah
1 2010 - Current
Responsible for all credit transaction
Conducted regular account reviews to proactively identify potential risks in the credit portfolio, taking corrective actions as needed
Responsible for client visits following up payment on daily basis (especially Gov’t) to negotiate payment terms & develop business relationship
Handling immigration officer tasks on vacation (applying for new visa, renewing employees RP, canceling, renewing CR, computer card, obtaining commercials license, etc.)
Evaluating credit risk
Negotiate credit disputes
Provide supporting documents for external and internal audits
Assisting purchasing department in negotiating prices and analyzing costs
Assisting sales department in submitting bids and government tenders
Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales, and billing departments to quickly resolve disputes and advance payments
Analyze financial data
Responsible for resolving delinquencies, short payments, and disputes in timely fashion
Building & Mange relationships with Governments ministries & Authorities to process payment faster
Managed Hotel 15Miliion on annual account receivable portfolio
Forecasting weekly, monthly, yearly collections
Leading team in significantly reducing bad debt exposure
Ensuring that all documents required to receive payment are correct and complete
Regular interaction with sales department on setting up new accounts and communicate on final decision
Preparing and distributed management reports including month-end result
Daily Report to Finance Dir about status of payment & collection in government & corporate sector
Arranging agenda & calling for monthly Credit meeting with concerns Department
Handling immigration officer tasks on his vacation.
Developed key relationships with clients, providing exceptional service and fostering long-term partnerships
Enhanced credit decision-making by conducting comprehensive financial analysis and risk assessments
Reviewed and verified income, credit reports and employment histories for each borrower
Referred delinquent accounts to collections department or outside resources
Contacted clients about verifying account information and updated services, answered questions and resolved concerns to uphold exceptional customer service standards and promote brand loyalty
Attended ongoing professional training to facilitate accurate and productive credit management
Kept records of customers' charges and payments
Performed semi-annual account credit limit reviews and credit increase review requests from financial service and sales teams
Obtained and interpreted financial statements to assist in credit limit reviews
Negotiated favorable terms with clients for both secured and unsecured lending products, resulting in mutually beneficial agreements
Collection Officer
Regency Travel & Tours (Regency Group)
05.2005 - 04.2010
Submitting bills & collection payment
Preparing invoices and monitoring payment status
Following up payment with government sector for Regency Groups companies
Tracking invoice delivery system
Posting payments to system
Preparing daily and monthly & yearly collection report
Building relationships with concerns part in debtor companies & Governmental sector.
PRO - Debt Collector
Regency Travel & Tours
03.2003 - 04.2005
Submitting bills & collection payment
Handling medical commission and some of immigration department tasks
Handling & maintaining filing system
Providing general support to visitor and specials guests
Updating and maintain office policies and procedures
Supporting HR Team & CEO Office.
Improved cash flow management by expediting the resolution of aged accounts receivable balances
Identified and contacted customers with overdue accounts to address payment status
Collected on delinquent accounts to reduce overdue balances
Analyzed customer financial records to determine appropriate payment plan
Prepared and submitted legal documents to initiate court proceedings
Education
Skills
Financial statement analysis
Documentation preparation
Customer Relations
Quality controls
Credit validations
Credit Scoring
Cash Flow Forecasting
Debt Restructuring
Decision-Making
Credit Reports
Problem-Solving
Data Entry
Teamwork and Collaboration
Credit disputes
Relationship Building
Debt collection processes
Credit Control Knowledge
Strong negotiation skills
Government Relation
Personal Information
Place of Birth: Qatar
Date of Birth: 02/27/84
Nationality: Iranian
Workskills
Great written and verbal communication skills.
Great working knowledge and experience of government procedures for Min. of Municipal, ADALSA & Min. of Interior & good understanding of E-government services (metrash) & strong relationship with government offices.
Aware of all governmental laws and procedures within working fields.
Full understanding of government and non-government procedures for billing and debt collection.
Able to speak four languages and able to work with different nationalities.
Able to work under pressure.
Good knowledge of the procurement field and local tenders and their requirements and procedures.
Able to solve problems both qualitatively and quantitatively.
Excellent analytical and forecasting skills.
Good knowledge of all computational programs in the field of work. (ERP,Opera,WebPrlofic)
Registered Nurse, Pediatric Long Term Care Unit at Al Maha Centre, Al Wakra Hospital, Hamad Medical CorporationRegistered Nurse, Pediatric Long Term Care Unit at Al Maha Centre, Al Wakra Hospital, Hamad Medical Corporation