ABDULRAHIM M. SALEH
Germantown,MD
Summary
Results-driven logistics and operations professional with a solid history at OQTIS INVESTMENT LIMITED, specializing in transportation planning and budget optimization. Expertise in project management and effective communication facilitates profitable initiatives and strengthens team collaboration, consistently exceeding sales targets while delivering exceptional customer service.
Overview
15
15
years of professional experience
Work History
LOGISTICS & OPERATIONS
OQTIS INVESTMENT LIMITED
07.2021 - 06.2024
- Long term planning to create initiatives that further the company’s overall goals
- Assessing and analyzing departmental budgets to find ways to minimize expenses and optimize profits
- Reviewing budgets, processing shipments and building delivery routes
- Searching for new customers and transporters
- Overseeing the company's distribution, movement and storage of its supplies
- Planning and managing logistics, warehouse, transportation and customer services
PROJECTS & MARKETING MANAGER
MUSIC MASTERPIECE ENTERTAINMENT
11.2018 - 12.2020
- Logistics & financial planning
- Contract negotiations
- Brand management
- Planning and executing events
- Creativity & team work on generating ideas for new campaigns
- Coordinating with other departments to produce effective strategies
SALES EXECUTIVE
SIMBA MOTORS (T) LTD
09.2016 - 12.2017
- Selling automobiles offered by Simba Motors by studying characteristics, capabilities, and features, comparing and contrasting; competitive models
- Authorized dealers for the brand HAVAL & FOTON
- Understanding buyer's requirements and interests by matching requirements and interests to various models
- Demonstrating automobiles by explaining characteristics, capabilities, and features by doing test drives and explaining warranties and service packages to the customer
- Providing sales management information by completing reports on time
- Meeting Sales Goals
- Arranging strategies on how to increase product sales in the company
- Teamwork in achieving more sales goals
- Stock check at showroom on spare parts and vehicles
- Event planning that helps in creating more awareness of the brand/product in the market
Sales Executive
SOUTH AFRICAN AIRWAYS
02.2015 - 03.2016
- Selling SAA product and services to government, corporates and agents
- Identifying airline product improvements or new products by remaining current on industry trends, market activities, and competitors
- Helping top management in forthcoming products and discuss on competitive promotions
- Worked in teams efficiently in gathering market and customer information to enable negotiations regarding variations in prices
- Preparing reports by collecting, analyzing, and summarizing information
- Maintaining relations with clients and travel agents by providing support, information, and guidance
- Ensuring excellent market coverage in the allocated East and Southern Africa region
- Visiting travel agents and corporates on constant basis to check upon any complaints or suggestions about the product and services offered
Retail Agent
FASTJET COMPANY LIMITED
11.2012 - 01.2015
- Booking and issuing tickets
- Attending customers and helping them through calls or email
- Planning a schedule for the customer, helping them reach their destination via the best route and at the lowest cost
- Answering questions about company’s flight schedule, ticket prices
- Compute sales prices, total purchases and receive and process cash or credit payment
- Maintain records related to sales
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
- Ticket, arrange and display merchandise to promote sales
Customer Relations Representative
TANESCO (Tanzania Electricity Supply Company)
Dar-es-Salaam
12.2011 - 10.2012
- Answer incoming calls and analyze the queries and problems of the callers
- Perform security check and verify details of the customer, service plan and other specifications in the CRM
- Log in nature of complaint and other details regarding the problem as provided by the callers
- Assign complaint ID and inform the customer regarding approximate time needed for the resolution of the problem
- Ensure customer satisfaction and escalate calls to Managers/Directors if the caller is not satisfied
- Performed physical site surveys for determining emergency power solutions
- Managed regional call volumes on a daily basis to ensure efficiency and effectiveness of our field technicians
University College of Technology and Innovation (UCTI) Library
Kuala Lumpur, Malaysia
07.2009 - 06.2011
- Being responsible for management of the library
- Assisting students and teachers when searching for books and reading material
- Making sure all reading material are in order and properly arranged and reporting to the head of the library if any reading material is missing or needed in the library
- Maintain a friendly and inviting learning environment
- Perform related duties as required
- Promote the enjoyment of reading
Education
BA - International Business Management
University College of Technology and Innovation (UCTI)
Kuala Lumpur, Malaysia01.2011
Diploma - Information Technology
Learnit Institute of Business and Technology
01.2008
Secondary Education -
Feza Boys’ Secondary School
01.2006
Skills
- Branding and design
- Transportation and logistics planning
- Networking and multiplayer
- Teamwork and collaboration
- Logistics management
- Supply chain management
- Event planning
- Communication skills
- Time management
- Flight planning and execution
- Data entry standards
- Project Management
- Sales & Customer Service
- Appliance repair service
- Microsoft OFFICE Suite
- Customer service
References
- Ahmed Amasha, Head of Customer Services, Fastjet JNIA, Dar-es-salaam, +255754315111
- Afra Mbogoni, Sales Manager, Simba Motors, Dar-es-salaam, 0782 051 215/ 0652000477
- Theresia Otaigo, Senior Sales & Marketing Executive, South African Airways, P.O. Box 5182, Dar es Salaam, 0774777710
- Mohamed Himid Mbaye, Business development & Financial Consultant, Impact Associates, Dar es Salaam, 0754- 310733
- Hamdan Al Zakwani, Managing Director, Music MasterPiece Entertainment, Muscat, +96899004987
- Chiwambo John Bandawe, Talent Manager, Music MasterPiece Entertainment, Dar es Salaam, +255 745 555568
- Mbarak Mohamed, Director, OQTIS INVESTMENT LIMITED, Dar es Salaam, +255 656 412451
Contacts
301-300-9275, imusaleh@gmail.com
Languages
English
Full Professional
Swahili
Native/ Bilingual
References
References available upon request.
Timeline
LOGISTICS & OPERATIONS
OQTIS INVESTMENT LIMITED
07.2021 - 06.2024
PROJECTS & MARKETING MANAGER
MUSIC MASTERPIECE ENTERTAINMENT
11.2018 - 12.2020
SALES EXECUTIVE
SIMBA MOTORS (T) LTD
09.2016 - 12.2017
Sales Executive
SOUTH AFRICAN AIRWAYS
02.2015 - 03.2016
Retail Agent
FASTJET COMPANY LIMITED
11.2012 - 01.2015
Customer Relations Representative
TANESCO (Tanzania Electricity Supply Company)
12.2011 - 10.2012
University College of Technology and Innovation (UCTI) Library
07.2009 - 06.2011
BA - International Business Management
University College of Technology and Innovation (UCTI)
Diploma - Information Technology
Learnit Institute of Business and Technology
Secondary Education -
Feza Boys’ Secondary School
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