Abdulrahman Aldhofri
Southhaven,MS
Summary
Dynamic leader with proven expertise in budget management and exceptional customer service, honed at Tree1 Inc- Lion Mart and in legal practice. Excelled in driving sales growth and implementing safety protocols, showcasing strong decision-making and legal analysis skills. Achieved significant improvements in customer loyalty and operational efficiency, demonstrating a commitment to excellence and innovation.
Overview
10
10
years of professional experience
Work History
Manager
Tree1 Inc- Lion Mart
Memphis, TN
01.2021 - Current
- Responding quickly to emergency situations involving hazardous materials or spills.
- Enforcing company policies related to employee conduct or personal hygiene standards.
- Developing strategies to increase customer satisfaction and loyalty through promotional activities or special offers.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Implemented campaigns and promotions to help with developing goods and services.
- Handled customer complaints in a professional manner while resolving issues promptly.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Conducting regular inspections of pumps, tanks, hoses, meters, nozzles and other equipment for potential hazards or malfunctions.
- Organizing daily staff schedules and assigning shifts.
- Preparing reports on sales, profits, losses, expenses, and other business activity data.
- Supervising cashiers during their shifts to ensure compliance with company policies and procedures.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Delegated work to staff, setting priorities and goals.
- Prepared staff work schedules and assigned team members to specific duties.
- Assisting with stocking shelves with merchandise according to planograms or instructions from corporate headquarters.
- Monitoring gas prices to ensure they remain competitive in the market.
- Providing excellent customer service by assisting customers with product selection and answering inquiries in a timely manner.
- Approving purchase orders for supplies required by the gas station's operations.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Maintaining accurate records of fuel and other store inventory levels.
- Coordinating deliveries of fuel products from vendors or suppliers on a regular basis.
- Training new employees on safety protocols and operational processes related to running a gas station.
- Scheduling maintenance services for pumps and other equipment as needed.
- Ensuring that all store areas are clean, safe, and properly stocked with necessary items.
- Reconciling cash registers at the end of each shift to ensure accuracy and proper accounting procedures.
- Managing financial transactions such as deposits, refunds, credits.
- Investigating any complaints from customers regarding pricing discrepancies or product quality issues.
Lawyer
Overseas
Sana'a, Yemen
01.2015 - 01.2020
- Conducted legal research and analysis to draft legal opinions, studies and reports.
- Advised clients regarding business transactions, claim liability, advisability of prosecuting or defending lawsuits, or legal rights and obligations.
- Presented court cases to jurors and judges.
- Interpreted legal instruments, agreements, memoranda of understanding and internal policies for governing bodies.
- Collaborated with colleagues on various aspects of case preparation.
- Examined legal data to determine advisability of defending or prosecuting lawsuits.
- Represented clients in court proceedings by examining witnesses and presenting evidence.
- Leveraged knowledge of precedents and applicable laws to determine probable case outcomes.
- Used in-depth knowledge of legal precedents to analyze probable outcomes of cases.
- Reviewed legal materials for compliance to correct issues.
- Conducted in-depth research in order to write effective proposals, agreements, and contracts.
- Advised clients regarding legal matters, business transactions and claim liability.
- Prepared cases for trial by researching case law and preparing arguments.
- Drafted wills, powers of attorney, trusts and estate planning documents.
- Spearheaded negotiations to settle cases before trials.
- Coordinated with investigators and law enforcement agencies to obtain information or evidence used in hearings.
- Drafted pleadings for use in court proceedings.
- Attended hearings in order to present evidence or make arguments before judges or juries.
- Negotiated settlements of civil disputes between parties.
- Gathered public records and interviewed witnesses relevant to cases.
- Prepared legal briefs and appeals and filed with state and federal courts as required.
Education
Bachelor of Laws - Law
University of Sana'a
Sana'a, Yemen01-2014
Skills
- Budget management
- Customer service
- Inventory control
- Safety protocol
- Promotional strategy
- Legal analysis
- Sales management
- Shift scheduling
- Decision-making
- Safety procedures
Languages
Arabic
Full Professional
References
References available upon request.
Timeline
Manager
Tree1 Inc- Lion Mart
01.2021 - Current
Lawyer
Overseas
01.2015 - 01.2020
Bachelor of Laws - Law
University of Sana'a
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