Abdulrahman Ali
Rochester,MN
Summary
Collaborative leader and co-worker with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Reliable and upbeat employee who's successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
5
5
years of professional experience
Work History
Target
Target
12.2021 - Current
- Provided support and mentoring to new team members as they learned various navigational duties, such as drive up and service desk
- Managed service desk
- Provided on site training
- Number 1 in whole districts
- Collaborated with team to determine most efficient use of drivers based on load type and planned routes.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
McDonald's
Courtesy Corporation
08.2018 - 10.2021
- Manager
- Watched over floor and made sure everything was going well
- Made sure co-workers were well trained and could do their job
- Good communication with kitchen
- Great service skills for all customers
- Accomplished multiple tasks within established timeframes.
- Checking over inventory making sure we have what we need
- Managed breaks and positioning.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
High School -
John Marshall High School
Rochester, MN01.2022
Skills
- Public speaking
- Product testing
- Self-motivated
- Team building
- Strong verbal communication
- Data analysis
- Food preparation
- Communications
- Materials preparation
- Customer service
- Team Leadership
- Team management
- Organization
- Extremely organized
- Problem resolution
- Data entry
- Strategic planning
- Scheduling
- Kitchen staff coordination
- Safe food handling
- Process improvement
- Quality Assurance
- Business Administration
- Workforce Management
- Expense Tracking
Accomplishments
- Supervised team of 20 staff members.
- Resolved product issue through consumer testing.
- Created a company-wide, comprehensive training program for all sales team members.
- Achieved tons of rewards by completing extreme tasks other couldn't do with accuracy and efficiency.
hobbies
I love to play sports and read books
everything about nature excites me
also cleaning is a nice hobby of mine
Languages
Arabic
Limited Working
Somali
Native or Bilingual
Spanish
Elementary
Timeline
Target
Target
12.2021 - Current
McDonald's
Courtesy Corporation
08.2018 - 10.2021
High School -
John Marshall High School