Abdul Rahman Bundu

• Install, administer, and maintain single instance databases for Oracle environments 11g, 12c, 19c.
• Actively manage performance tuning processes for Oracle Database Server environments to ensure it operates in the most optimal conditions for maximum performance.
• Set up test databases for development team using RMAN duplicate tool
• Daily Health Checkup of all the Databases using Oracle Enterprise Manager
• Enhanced the performance of slow running queries through the use of indexes
• Generated AWR reports from Oracle database and analyzed the reports for Oracle wait events, time consuming SQL queries and database growth
• Configured Oracle Data Guard as a disaster recovery approach
• Refresh Schema using export/import, creating the database, table spaces, tables, indexes, setting privileges and user logins
• Perform daily database maintenance from tablespace management to any database maintenance required.
• · Responsible for Creating Users, Groups, assigning users to their proper groups and granting them the correct privileges
• Perform Backups and Restorations using Export/Import, Data Pump, RMAN etc.
• Migrate 11g and 12c from on-prem to the cloud (Oracle and AWS).
• Monitoring and Maintaining 2 node RAC database of Red Hat Linux
• Participate in multi-layered complex implementation projects and initiatives with leaders at various levels of the organization.
• Worked with Virtual Machine (VMware) under different operating system like linux and windows
• Create and manage a physical standby Data Guard as well as Active Data Guard for high availability and disaster recovery.
• Performed full and incremental backups using RMAN for development and production databases
• Setup RMAN solutions for all Oracle databases
• Assist in developing high-availability design, configuration, and maintenance strategies for patching, and upgrading Oracle 11g, 12c, 19c, technologies
• Wrote scripts and processes for data integration and bug fixes.
• Provided 24x7 on-call support for critical incidents related to databases.
• Applied patches to 12c and 19c databases
• Oversaw Upgrades for 11g to 12c and eventually 12c to 19c.

• Extensively used Data pump for loading data to & from databases, logical backups and migration of databases
• Checked backups daily
• Installation of Oracle 11g databases in production, development and test suite environments depending on project requirements.
• Implemented 10g and 11g databases using OEM for alert monitoring and notification.
• Ran scripts to check the status of the database such as growing table sizes, extent allocation, free space and used space
• Maintain and support Oracle 11g physical and logical standby databases.
• Successfully performed data replication using Materialized Views
• Scheduled physical backups(hot&cold) in CRON tab using RMAN utility
• Designed ERD(Entity Relational Diagram) and presented them for the purpose of database design
• Upgraded databases from 11. 2. 0. 4 to 12. 1.
• Monitor performance of the database through the viewing of the alert logs
• Managed user accounts and space management while granting required privileges to various users.
• Refreshing dev and test instances with data from production when needed for testing purposes.
• Applying upgrade patches, maintenance and interim (Opatch) patches on all the databases.
• Develop, implement, and maintain policies and procedures and document database architecture to ensure the security and integrity of the database
• Performed companywide remediation (granting and revoking privileges to the appropriate users).
• Creating and assigning appropriate roles and privileges to users depending on the user activity.
• Provided off- hour on call support for database related issues
• Utilized Service Now for daily performance tuning issues.

● Provided accurate information to the Client.

● Explained products and policies so the Client can understand.

● Provided high level complexity support for all CPS (Currency Processing Solutions) devices.

● Assumed ownership on every Client interaction to answer the Client's questions and solve the problem during the initial contact.

● Provided Client resolution, tech will accurately route the Clients issue to the appropriate department.

● Entered and confirmed Client information into the database; initiates and/or completes proper request forms in assisting Clients. Handles a significant number of Client interactions within the call center environment.