Summary
Overview
Work History
Education
Skills
Languages
Timeline
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AbdulRahman Ismaeel

Salt Lake City,UT

Summary

Dynamic leader with a proven track record at Tephseal, enhancing customer satisfaction and streamlining operations. Excelled in team building and leadership development, significantly improving store performance. Skilled in inventory management and customer service, adept at fostering strong client relationships and mentoring staff to exceed sales goals.

Overview

4
4
years of professional experience

Work History

Store Manager

Tephseal
08.2023 - 11.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Approved regular payroll submissions for employees.
  • Supervised guests at front counter, answering questions regarding products.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

Mechanic

Brent Brown Toyota
10.2022 - 08.2023
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.

Salesman

LHM Group
09.2021 - 10.2022
  • Developed strong client relationships through consistent communication and exceptional customer service.
  • Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Increased sales revenue by identifying potential clients and conducting persuasive product presentations.

Lot Technician Supervisor

LHM Group
09.2020 - 09.2021
  • Assisted sales team with vehicle demonstrations, contributing to increased sales and customer satisfaction.
  • Maintained a clean and organized lot, resulting in a professional appearance that attracted potential buyers.
  • Maintained dealership curb appeal through regular washing of cars displayed on the front line, creating an attractive environment for potential buyers.
  • Assisted in the set up and execution of special events or promotions held at the dealership, contributing to a successful marketing strategy.
  • Delivered exceptional customer service while assisting clients in locating desired vehicles or directing them to appropriate staff members for further assistance.
  • Managed inventory documentation, keeping accurate records of vehicle movements and transfers within the dealership network.
  • Transported cars between dealership locations, auctions, or other sites as required, supporting business operations effectively.
  • Supported sales events by preparing display areas and reorganizing inventory as needed to showcase specific models or promotions effectively.
  • Displayed strong attention to detail while conducting visual inspections of incoming vehicles, identifying damages or discrepancies for prompt resolution.
  • Maintained records of cleaning activities.

Education

High School Diploma -

Cottonwood High School
Murray, UT
2021

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Customer service management
  • Training and mentoring
  • Team building
  • Leadership development
  • Inventory control
  • Shift scheduling
  • Friendly and positive
  • Team leadership and coaching
  • Inventory management

Languages

Arabic
Full Professional
English
Full Professional

Timeline

Store Manager

Tephseal
08.2023 - 11.2024

Mechanic

Brent Brown Toyota
10.2022 - 08.2023

Salesman

LHM Group
09.2021 - 10.2022

Lot Technician Supervisor

LHM Group
09.2020 - 09.2021

High School Diploma -

Cottonwood High School

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AbdulRahman Ismaeel