Abdulrahman Mohamed
Jersey City
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
IT Help Desk Support
DVORA Life LLC
Jersey City, NJ
03.2024 - Current
- Provided technical support to 50+ residents weekly for mobile application access and functionality issues.
- Resolved approximately 85% of support requests on first contact.
- Diagnosed login errors, account permissions issues, and device compatibility concerns across iOS and Android platforms.
- Documented recurring issues and solutions, reducing repeat incidents by approximately 30%.
- Escalated complex software bugs to engineering teams and tracked resolution status.
Software Developer (Freelance)
Homework Technologies, LLC
Jersey City, NJ
01.2023 - Current
- Developed and maintained responsive web applications using React and TypeScript across 10+ production release cycles.
- Collaborated with a team of 5+ developers in Agile sprints, contributing to feature delivery and sprint planning.
- Debugged and resolved 30+ front-end defects, reducing user-reported UI issues by approximately 25%.
- Assisted in QA testing and deployment validation to ensure stable releases.
- Documented technical updates and workflows, improving onboarding efficiency for new contributors.
Tax Accounting Clerk / Data Manager
RPD Accounting, LLC
Jersey City, NJ
01.2021 - 01.2023
- Managed financial records for 40+ client accounts while maintaining strict confidentiality.
- Generated analytical reports and reconciled transactions using Excel, improving reporting accuracy.
- Streamlined documentation processes, reducing data retrieval time by approximately 20%.
Education
Bachelor of Science - Computer Science
New Jersey City University
Jersey City, NJ05-2025
Skills
- Languages: TypeScript, JavaScript, Python, SQL, HTML
- Frameworks/Libraries: React, Tailwind CSS
- Tools: Git, Microsoft Excel, Power BI, Smartsheet
- Concepts: Data Structures, OOP, REST APIs, Debugging, Testing, Agile/Scrum
Websites
Timeline
IT Help Desk Support
DVORA Life LLC
03.2024 - Current
Software Developer (Freelance)
Homework Technologies, LLC
01.2023 - Current
Tax Accounting Clerk / Data Manager
RPD Accounting, LLC
01.2021 - 01.2023
Bachelor of Science - Computer Science
New Jersey City University