Transit Security Officer with transit patrol, incident response, and public-order control experience in passenger-facing environments. Delivers conflict de-escalation, emergency response, and precise incident reporting while maintaining compliance with security documentation standards. Brings a Washington State Security Guard License and fluency in English and Somali.
Work History
TRANSIT SECURITY OFFICER
9 Months
PalAmerican Security | 05.2025 - 02.2026
Conducted proactive, high-visibility patrols of transit environments to ensure the continuous safety of passengers and staff.
Responded rapidly to emergencies, medical incidents, and disturbances, utilizing sound judgment under high-pressure scenarios.
Successfully applied advanced de-escalation techniques to defuse tense conflicts and maintain public order.
Prepared precise, detailed incident reports and maintained strict compliance with all security documentation standards.
LOSS PREVENTION OFFICER
5 Months
Metro Loss Prevention | 11.2024 - 04.2025
Monitored retail environments via floor patrols to proactively detect internal/external theft and suspicious activity.
Conducted comprehensive internal investigations and expertly assisted in loss recovery procedures.
Collaborated closely with store management and local law enforcement during critical incidents and asset handovers.
Maintained meticulous case files and evidence documentation to support legal and corporate proceedings.
Amazon Ambassador Feb 2020 to Mar 2024
Florence, KY
Trained new hires on critical safety procedures, operational workflows, and company standards.
Supported onboarding and workforce development initiatives, directly contributing to team performance.
Partnered with shift leadership to audit safety compliance and optimize daily operations.
Served as a resource for floor employees regarding workplace policies and operational procedures.
TRAILER DOCK RELEASE ASSOCIATE
2 Years 11 Months
Amazon | 04.2021 - 03.2024
Managed high-volume trailer arrivals, yard movements, and departures at fulfillment center docks.
Enforced strict adherence to OSHA and Amazon-specific safety protocols during hazardous dock operations.
Conducted thorough physical inspections and maintained highly accurate digital logistics and yard records.
Awarded Employee of the Month for exceptional performance, safety leadership, and overall reliability.
AMAZON AMBASSADOR
4 Years 1 Month
Amazon | 02.2020 - 03.2024
Trained new hires on critical safety procedures, operational workflows, and company standards.
Supported onboarding and workforce development initiatives, directly contributing to team performance.
Partnered with shift leadership to audit safety compliance and optimize daily operations.
Served as a resource for floor employees regarding workplace policies and operational procedures.
Education
Diagnostic Medical Sonography
Green River College | 08.2026
in progress
Skills
Incident response
Conflict de-escalation
Access control
Loss prevention
Security incident reporting
Fleet / trailer coordination
Safety compliance
Onboarding support
Dock operations coordination
Workplace safety audits
Certification
Washington State Security Guard License
Basic Life Support (BLS) / CPR / AED - Certified
OC Spray Certified
Handcuffs
LANGUAGES
English
Somali
Awards
Awarded Amazon Employee of the Month for reliability, Awarded Employee of the Month for exceptional performance, safety leadership, and overall reliability.