Abdul Rauf Momand
Simi Valley,CA
Summary
Focused Administrative leader offering Almost 10 years of superior performance in administrative and leadership roles. Committed to delivering high-quality executive support and coordinating all internal and external operations. Well-versed in managing team performance, coordinating schedules and implementing process improvements to increase efficiency. Organized Receptionist and action Public Relation Officer bringing excellent communication skills and proactive nature, with proven history of performing with integrity and efficiency.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Administrative Supervisor
Tareen Infertility & Impotency Center
Peshawar, KP Pakistan
07.2019 - 02.2024
- Provided guidance to staff members in the areas of customer service, data entry, filing systems, office equipment maintenance, and safety protocols.
- Created reports for senior management regarding departmental performance, budgeting, and staffing.
- Monitored inventory levels of office supplies to ensure adequate stock was availablerK at all times.
- Prepared monthly expense reports detailing costs associated with various projects or activities.
- Organized meetings between and medicine companies managers and other departments as needed to coordinate operations.
- Monitored office inventory to maintain supply levels.
- Directed and oversaw office personnel activities.
- Taking complaints of patients and solving immediately.
Receptionist
Rehman Medical Institute RMI
Peshawar, KP Pakistan
12.2012 - 06.2017
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for Patients
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Processed patients payments using cash registers or point-of-sale terminals according to hospital policies and procedures.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Investigated and analyzed client complaints to identify and resolve issues.
Store Operator
Frontier Pharmaceutical
Peshawar, Kp Pakistan
06.2011 - 09.2011
- Monitored and maintained store inventory levels by regularly checking shelves, restocking items, and ordering new products when necessary.
- Ensured adherence to all safety regulations within the store premises.
- Created weekly reports summarizing sales figures and other relevant data for management review.
- Managed inventory tracking and physical inventory counts to minimize loss.
Machine Operator
Deans Group of Companies
Peshawar, KP Pakistan
06.2010 - 09.2010
- Monitor the feed and speed of machines during the machining process.
- Adjust machine settings to complete tasks accurately.
- Load raw materials into machines according to specified measurements.
- Unload finished products from machines onto conveyors or other transport systems.
- Ensure that safety guidelines are followed at all times while operating machinery.
Education
MBA - Healthcare And Hospital Managment
Brains University
Peshawar Kp02-2024
BBA - Bachelor of Business Administration
Preston University Peshawar Campus
University Road Peshawar KP04-2021
High School Diploma -
Rahman Baba Lycee
Peshawar KP Pakistan11-2012
Diploma in Business Administration -
Capital Degree Collage
Peshawar KP05-2012
Some College (No Degree) - Microsoft Office User Specialist
Capital Degree Collage
Peshawar Kp PakistanSkills
- Time Management
- Organization skills
- Meeting Coordination
- Relationship Building
- Training and coaching
- Office Management
- Operations Management
- Human Resources
- Compliance Monitoring
- Organizational Leadership
Certification
- Certificate Of Participation For Customer Services, Complaint Handling and Telephone Etiquette's Training at Rehman Medical Institute
- Certificate Of Participation For Effective Communication Skills and Customer Dealing Training at Rehman Medical Institute.
- Certificate Of Participation For Personality Building and Interview Skills Development from Rise & Shine
Accomplishments
Letter Of Appreciation from Voice Of Youth Organization
Languages
English
Professional
Pashto
Native/ Bilingual
Persian
Native/ Bilingual
Urdu
Full Professional
Timeline
Administrative Supervisor
Tareen Infertility & Impotency Center
07.2019 - 02.2024
Receptionist
Rehman Medical Institute RMI
12.2012 - 06.2017
Store Operator
Frontier Pharmaceutical
06.2011 - 09.2011
Machine Operator
Deans Group of Companies
06.2010 - 09.2010
MBA - Healthcare And Hospital Managment
Brains University
BBA - Bachelor of Business Administration
Preston University Peshawar Campus
High School Diploma -
Rahman Baba Lycee
Diploma in Business Administration -
Capital Degree Collage
Some College (No Degree) - Microsoft Office User Specialist
Capital Degree Collage
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