Abdul Saber Mohammed
Naperville,Illinois
Summary
Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals. Customer-oriented Store Manager offering over 6+ years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
7
7
years of professional experience
Work History
Store Manager
Super JJ Fish & Chicken
Bloomington, IL
04.2016 - 12.2022
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Maintained accurate records of employee performance reviews.
- Created weekly work schedules for store personnel.
- Assessed operational efficiency of the store's departments.
- Prepared monthly reports on sales figures, expenses, profits.
- Developed relationships with suppliers to negotiate better prices.
- Trained and mentored associates to teach daily tasks and procedures.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Monitored employee performance and identified performance gaps for corrective action.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
Education
Bachelor of Arts - Ecommerce
Osmania University
Hyderabad/India05-2015
Skills
- Customer Service Management
- Retail Inventory Management
- Shift Scheduling
- Risk Management
- Employee Training
- Team Development
- Store Merchandising
- Report Generation
- Supply Ordering
- Employee Scheduling
- Work Planning and Prioritization
- Opening and closing procedures
- Store Opening and Closing
- Outstanding communication skills
- Inventory Oversight
- Advertising and marketing
- Training and mentoring
- Team motivation
- Employee supervision and motivation
- Store opening and closing procedures
- Shift checklists
- Cash Management
- Problem-Solving
- Sales expertise
- Customer Service
- Accurate Cash Handling
- Inventory Management
- Performance Reviews
- Friendly and Positive
- Staff Supervision
- Flexible Schedule
- Customer Relations
Timeline
Store Manager
Super JJ Fish & Chicken
04.2016 - 12.2022
Bachelor of Arts - Ecommerce
Osmania University
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