Abdulsamadu Abubakar
Washington,DC
Summary
Refined leader and great team player. Friendly, hospital, worker committed to customer satisfaction. Enthusiastic energetic professional with exceptional communication skills. Trained in health and hygiene best practices.
Professional Driver offering over ten years of experience completing daily delivery tasks on time and safely. Knowledgeable in efficient routes within assigned territory. Skilled at following traffic laws and maintaining top-quality client services.
Overview
8
8
years of professional experience
Work History
Spark Driver
Walmart
Washington, DC
01.2023 - Current
- Delivered packages to customers in a timely and efficient manner.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Maintained accurate logs of vehicle inspections and repair status.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Communicated effectively with dispatchers regarding pick-ups and deliveries status updates.
- Adhered to company policies and procedures related to safety and security standards.
- Delivered goods and services to customers on time and in excellent condition.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Secured merchandise, avoiding damage during transportation.
Uber Partner
Self Employed Web
Washington, DC
07.2020 - Current
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Offered riders information about local attractions and restaurants.
- Maintained strict compliance with safety rules for passenger and driver protection.
- Followed regular schedule of pickups for individual customers and groups.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Inspected vehicle and personally handled routine upkeep.
Customer Service Associate
Dunkin' Donuts
Washington, DC
01.2016 - 07.2019
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Met and exceeded productivity targets by handling every interaction with top-notch customer service.
- Addressed inquiries, resolved customer issues and managed customer relations.
- Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
- Relayed customer feedback to cross-functional teams to improve products and services.
Education
High School Diploma -
Mamprobi Sempe 12
Ghana04.2012
Skills
- I pay attention to details
- Ability to Multitask
- Resilient
- Able to adopt to change
- Good communication skills
- Technology-driven navigation
- Team work
Timeline
Spark Driver
Walmart
01.2023 - Current
Uber Partner
Self Employed Web
07.2020 - Current
Customer Service Associate
Dunkin' Donuts
01.2016 - 07.2019
High School Diploma -
Mamprobi Sempe 12