Abdulsattar Nasser

• Conduct vehicle evaluations on designated urban and highway test routes.
• Identify and report mechanical issues, NVH (noise, vibration, harshness), and performance anomalies.
• Operate a wide range of vehicle platforms, including hybrid and electric models.
• Perform pre-drive and post-drive inspections following strict safety protocols.
• Provided detailed written and verbal feedback to support engineering assessments and product refinement.

In addition to daily testing duties, In January 2023, I participated in a special project involving a coordinated trip with a team to the Ford Assembly Plant in Louisville, Kentucky. There, we retrieved new Ford Escapes and conducted real-world testing during the return drive to Michigan, monitoring for mechanical defects, abnormal behavior, and build quality issues. Detailed feedback was provided to support product validation and quality assurance.

• Medication deliveries.
• Responsible for delivering on average for 10 patients on time for the day.
• Organizing all of the medications before leaving to prepare for the shift and ensure a smooth delivery process, takes me about 2-6 minutes depending on how many medications there are.
• Assist seniors if they need help with anything at a nearby senior living, on average 1-4 people ask for anything.
• Route planning and time efficiency.

• Worked in the SC (special project) section. I worked with a team to place a battery supply in the Downtown Bedrock location.
• Gained a deep understanding of DTE's operations, business model and key initiatives.
• Got to network with many Important people at DTE.
• Observed processes and contributed ideas during team discussions and assignments.

As a participant in DTE Energy’s Summer Youth Internship Program, I gained hands-on experience in a professional utility and energy setting. I was assigned to the Special Projects (SC) division, where I worked with a team on installing a battery supply system at the Downtown Bedrock location. Throughout the internship, I supported daily operations, developed an understanding of energy services and customer interaction, and became familiar with workplace protocols. I also had the opportunity to interview electrical engineers, gaining valuable insight into their responsibilities and the structure of their daily work.

• Customer service and hospitality.
• Team collaboration in fast-paced settings.
• Fast-paced multitasking.

At Al-Ameer Restaurant, I served as a cashier responsible for taking orders, processing payments, and providing excellent customer service in a high-volume setting. I ensured order accuracy, resolved customer concerns efficiently, and maintained a clean and organized front counter.

• Organized guest keys, usually about 13-35 keys for every party.
• Responsible for 7-14 cars depending on how many people show up.
• Safe and efficient vehicle handling.
• Team collaboration and coordination.
• Time management and multitasking.

As a valet attendant, I was responsible for greeting guests with professionalism and ensuring a seamless and welcoming parking experience. My role included safely parking and retrieving vehicles in a timely manner, maintaining accurate key logs, and assisting guests with directions or questions. I worked closely with the valet team to manage high-traffic situations efficiently while upholding high customer service standards. I consistently prioritized vehicle safety and guest satisfaction, contributing to a smooth and positive front-of-house experience.