Abdul Wahid Nadim
Dallas,TX
Summary
Assistant Operation Manager with extensive background in comprehensive understanding of desirable fiscal management and daily operation practices. Strong competencies in addressing organizational objectives with thorough task-completion roadmaps.
Overview
12
12
years of professional experience
Work History
Assistant Operations Manager
Prospects Airport Service
05.2023 - Current
- Enhanced employee performance by conducting daily briefings and developing comprehensive training programs tailored to individual needs
- Supported upper management decisions with data-driven insights based on thorough analysis of relevant metrics.
- Coordinated with General Manager in different operational issues and promotional activities.
- Scheduled employees for shifts, taking into account passenger traffic and employee strengths.
- Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
Airport Service Manager
Prospects Airport Service
04.2022 - 06.2023
- Managed daily operations for smooth functioning of airport terminal, ensuring timely departures and arrivals.
- Implemented performance management systems to evaluate staff effectiveness, leading to more productive workforce.
- Managed scheduling of resources effectively to ensure optimal staffing levels during peak travel periods while minimizing labor costs where possible.
- Coordinated with airlines, ground handlers and other service providers to maintain consistent service standards across all aspects of airport operations.
Compliance Specialist
Prospects Airport Service
08.2022 - 12.2022
- Investigated and developed comprehensive reports on complaints from American Airlines passengers to senior management
- Analyzed findings from internal investigations, recommending corrective actions as needed for swift resolution
- Contributed to employee training programs on compliance matters, fostering culture awareness and responsibility
- Managed recordkeeping systems related to compliance activities, write up statements and ensuring easy access when needed.
Airport Services Supervisor
Prospects Airport Service
05.2022 - 08.2022
- Trained, assigned and monitored new hires to drive efficient performance by teaching and emphasizing key skills, procedures and performance optimization strategies from day one.
- Balanced staffing needs with available resources to facilitate assistance requests from inbound and outbound flights throughout Airport Services department.
- Investigated and reported accidents, incidents, or safety concerns to appropriate personnel and authorities.
- Ensured smooth transition during shift changes by preparing detailed handover reports outlining important updates or pending tasks requiring attention from incoming personnel.
FIS/Costume Manager
Prospect Airport Services
01.2022 - 03.2022
- Facilitated successful cross-functional collaborations with American Airlines management for the completion of key projects
- Managed daily operations by resolving equipment malfunction promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Head Cashier
Alokozay None Alcoholic Beverages Company
01.2014 - 08.2016
- Posted all transactions made to Oracle financial software
- Prepared all expenditures documents and making payments to clients
- Reported cash inflow and outflow to top management
- Checking payrolls and distributing staff salaries
Cashier/Finance Assistant
Alokozay None Alcoholic Beverages Company
10.2011 - 12.2013
- Checked and tracked customer balances regionally
- Checked daily accuracy of sales entered to Oracle
- Assisted senior finance officer on routine tasks, fixed assets recording and tagging stickers on each asset
- Reconciled all physical stock with system stock
Education
BSc -
Kabul University
Kabul, Afghanistan10.2010
Skills
- Financial Analysis
- Performance Tracking
- Employee Supervision
- Compliance Monitoring
- Operational Efficiency
- Operational planning
- Scheduling and Coordination
- Operations Management
- Training and mentoring
- Strong Communication
Timeline
Assistant Operations Manager
Prospects Airport Service
05.2023 - Current
Compliance Specialist
Prospects Airport Service
08.2022 - 12.2022
Airport Services Supervisor
Prospects Airport Service
05.2022 - 08.2022
Airport Service Manager
Prospects Airport Service
04.2022 - 06.2023
FIS/Costume Manager
Prospect Airport Services
01.2022 - 03.2022
Head Cashier
Alokozay None Alcoholic Beverages Company
01.2014 - 08.2016
Cashier/Finance Assistant
Alokozay None Alcoholic Beverages Company
10.2011 - 12.2013
BSc -
Kabul University
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