Keylin Brito
Sterling,VA
Summary
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Grill Kabob
12.2024 - Current
- Assisted with daily operations to maintain a smooth and efficient workflow
- Supervised and trained a team of 12 employees, boosting overall productivity
- Worked with management to develop strategies that increased sales and improved customer satisfaction
- Implemented a new scheduling system that reduced labor costs by 18%
- Resolved customer concerns promptly, consistently delivering high-quality service
- Created training materials and led onboarding sessions for new hires
- Managed cash handling, including register procedures, deposits, and discrepancy resolution
- Conducted performance evaluations and provided feedback to support employee growth
- Introduced a customer loyalty program that increased repeat business by 22%
- Monitored inventory to maintain proper stock levels and minimize excess
- Recognized by management for strong leadership, reliability, and commitment to team success
Material Handler
GXO Logistics
02.2022 - 12.2024
- Efficiently unloaded and inspected incoming materials, ensuring accuracy and quality control
- Maintained inventory accuracy by conducting regular cycle counts and reconciling discrepancies
- Organized storage areas to optimize space utilization and facilitate easy retrieval of materials
- Implemented safety protocols, resulting in zero accidents or injuries during tenure as a material handler
- Utilized computer systems to track inventory levels, monitor stock movements, and generate reports
- Performed routine maintenance on material handling equipment to ensure proper functioning at all times
- Trained new employees on safe material handling procedures and company policies
- Managed hazardous materials according to established safety guidelines and regulations
- Maintained cleanliness of work area, adhering to sanitation standards set by the company
- Managed material flow to support production schedules and minimize downtime
Assistant Manager
Grill Kabob
01.2019 - 12.2022
- Assisted in the management of daily operations, ensuring smooth and efficient workflow
- Supervised and trained a team of XX employees, providing guidance and support to maximize productivity
- Collaborated with the manager to develop strategies for achieving sales targets and improving customer satisfaction
- Implemented new scheduling system that optimized staff allocation and reduced labor costs by XX%
- Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times
- Created training materials and conducted training sessions for new hires on company policies and procedures
- Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies
- Monitored employee performance through regular evaluations, providing constructive feedback for professional development
- Implemented customer loyalty programs resulting in a XX% increase in repeat business
- Managed inventory levels, ensuring adequate stock availability while minimizing excess or obsolete items
Education
High school diploma -
Herndon High School
Herndon, VA06.2017
Skills
- Materials Handling
- Warehouse Experience
- Load & Unload
- Freight Experience
- Packaging
- Inventory Control
- Quality Control
- Management
- Labor Cost Analysis
- Assistant Manager Experience
- Pallet Jack
- Shipping & Receiving
- Logistics
- Order Picking
Timeline
Assistant Manager
Grill Kabob
12.2024 - Current
Material Handler
GXO Logistics
02.2022 - 12.2024
Assistant Manager
Grill Kabob
01.2019 - 12.2022
High school diploma -
Herndon High School