Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Abdur-Rahman Jones

Philadelphia,PA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Desktop Support Intern

Customized Energy Solutions
06.2023 - 08.2023
  • Help Desk interns assist with trouble tickets, by opening ticket requests, notifying the users of the repair, and closing the ticket, additionally, they also set up end-user devices
  • Help Desk personnel must be able to communicate (electronically, telephonically, and in person).
  • Set up computer hardware and mobile devices
  • Update System Directories and Inventory lists
  • Run diagnostic programs to resolve problems and run reports to determine malfunctions that continue to occur
  • Support other IT-related requirements as needed.

Childcare Provider

AJ's Babysitting Service
01.2017 - 01.2020
  • Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Led children in creative, athletic, and educational activities while maintaining safe and orderly group.

Kitchen Assistant

South Jazz Kitchen
06.2019 - 06.2019
  • Job responsibility included learning how to prepare food, maintaining a clean kitchen and freezer
  • Collaborated with team members to ensure smooth workflow.

Construction Assistant

Someone Cares Plumbing & Heating
06.2018 - 06.2018
  • Job responsibilities included picking weeds, cleaning out constructing cites, lifting a minimum of 81 ibs.
  • Followed orders closely to help prepare for jobs, ready sites, complete assignments and clean up work areas at completion.

Education

High School Diploma -

ACS Doha
01.2023

Skills

  • Data Entry
  • Kitchen Work
  • Construction Work
  • Childcare
  • Adaptability to Change
  • Strong Organization
  • Problem-Solving
  • Proficiency in Microsoft software

References

Dave Walker, Manger of Help Desk Services: Customized Energy Solutions, 215.875.9440, dwalker@ces-ltd.com

Timeline

Desktop Support Intern

Customized Energy Solutions
06.2023 - 08.2023

Kitchen Assistant

South Jazz Kitchen
06.2019 - 06.2019

Construction Assistant

Someone Cares Plumbing & Heating
06.2018 - 06.2018

Childcare Provider

AJ's Babysitting Service
01.2017 - 01.2020

High School Diploma -

ACS Doha

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Abdur-Rahman Jones