Backpacking App Development Embracing outdoor adventures such as Scuba Diving and Hiking Gardening Volunteering
Abe Al-Murjan
Location Hybrid: CA, FL, NY
Summary
Experienced leader in building product teams focused on listening, acting quickly, and solving key problems. Over 18 years of experience leading digital transformation in global healthcare systems. Skilled in launching AI-powered tools and improving care experiences for millions. Committed to fostering clarity, driving outcomes, and cultivating pride in team contributions. Passionate about simplifying complex systems and creating impactful products. Check out my portfolio for more details www.abealmurjan.com
Overview
17
17
years of professional experience
Work History
Global VP of Product
Mars Veterinary Health (MVH)
10.2024 - Current
- Led strategy and delivery of global digital product platform across 2,500+ hospitals and 70,000+ associates in North America, Europe, and Asian Markets
- Led global cross-functional teams of 60+ across product, design, engineering, and operations; managed $110M+ annual portfolio spanning platform investment, vendor contracts, and operational spend.
- Rebuilt global product organization, introduced agile delivery, and set a scalable model for execution
- Driving AI integration across clinical tools and commercial workflows—reducing manual effort, improving speed-to-care, and creating scalable frameworks for next-gen product delivery
- Modernized PMS ecosystem to reduce friction, support frontline teams, and lay groundwork for future models
- Established cross-regional product governance to align investment and portfolio decisions
Vice President, Digital Product
VCA Inc
10.2021 - 10.2024
- Directed digital transformation for 1,200+ hospitals, improving experience for 5M+ clients
- Built product and engineering departments from the ground up with clear KPIs and shared goals to support the growth of the business through Product.
- Partnered with marketing, ops, HR, and finance to break silos and drive business impact
- Managed 5m+ dollar budgets and grew product teams to meet scale and complexity
- Delivered product strategy keynotes to executive teams, aligning future direction
Senior Director, Digital Innovation
VCA Inc
10.2021 - 11.2022
- Created and launched an automated queue system for urgent care—reducing wait stress and improving flow
- Improved client engagement by relaunching digital platforms with 35%+ adoption
- Led product team pilots that addressed real client and staff needs across multiple hospital types
Director, Digital Innovation
VCA Animal Hospitals
01.2019 - 10.2021
- Scaled client-facing digital experience across 1,000+ hospitals in US and Canada
- Launched myVCA app and Text to Pay features—powering $1B+ in digital payments
- Led digital pandemic response by rolling out video telehealth and live chat across the network
Sr. Product Manager
VCA Animal Hospitals
01.2018 - 01.2019
- Directed Scrum teams to deliver mobile and web apps used across 800+ hospitals
- Defined roadmap and rollout for flagship tools: myVCA, Retriever+, and Messenger
- Developed training programs for 20,000+ employees to support tool adoption
Product Manager
VCA Animal Hospitals
01.2014 - 01.2018
- Moved from IC to PM by pitching and leading digital transformation initiatives
- Piloted and scaled operational tools that improved client engagement and hospital efficiency
- Partnered with startups and vendors to enhance tech stack and speed to market
- Used analytics and feedback loops to improve product experience and impact
Field Trainer
VCA Animal Hospitals
01.2012 - 01.2014
- Trained hospital staff across 18 states, transitioning 75+ locations to in-house systems
- Created onboarding processes that cut ramp-up time and improved system adoption
Education
Master’s (MA) - Global Finance & Trade, Economic Integration
University of Denver – Joseph Korbel School
01.2007
Bachelor’s (BSBA) - Business Information Technology & International Business
University of Denver – Daniels College of Business
01.2005
Skills
- Digital transformation
- Profit growth initiatives
- Organizational transformation
- Strategic innovation oversight
- Global business development
- Talent acquisition
- Proficient in data insights
- Cross-functional collaboration skills
Outside Of Work
Enjoy scuba diving, hiking, and spending time in nature. Fluent in English and Arabic, with basic understanding of French. Actively involved in community charities and mentorship programs. Always aiming to stay grounded, curious, and connected.
Interests
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
French
Limited Working
North America - 2019 Mars Make the Difference Award
North America Make the Difference Award for my team’s Digital Client Experience work at VCA Animal Hospitals.
Timeline
Global VP of Product
Mars Veterinary Health (MVH)
10.2024 - Current
Vice President, Digital Product
VCA Inc
10.2021 - 10.2024
Senior Director, Digital Innovation
VCA Inc
10.2021 - 11.2022
Director, Digital Innovation
VCA Animal Hospitals
01.2019 - 10.2021
Sr. Product Manager
VCA Animal Hospitals
01.2018 - 01.2019
Product Manager
VCA Animal Hospitals
01.2014 - 01.2018
Field Trainer
VCA Animal Hospitals
01.2012 - 01.2014
Bachelor’s (BSBA) - Business Information Technology & International Business
University of Denver – Daniels College of Business
Master’s (MA) - Global Finance & Trade, Economic Integration
University of Denver – Joseph Korbel School
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