Abebe Kabtimer
Decatur,GA
Summary
Dynamic Water Distribution Specialist with extensive experience at the City of Atlanta Department of Watershed Management. Proven expertise in leak detection and compliance auditing, enhancing customer satisfaction through effective communication and problem resolution. Adept at managing work orders and conducting infrastructure inspections, ensuring high-quality service delivery and operational efficiency.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Senior Construction Inspector
City of Atlanta Department of Watershed Management
Atlanta, Georgia
01.2022 - Current
- Inspected construction sites to verify adherence to approved plans and regulations.
- Monitored erosion and sedimentation control measures to protect waterways from pollution.
- Maintained detailed inspection records, including daily logs and reports on deviations.
- Addressed code violations by collaborating with contractors to resolve issues.
Water Distribution Specialist
City of Atlanta Department of Watershed Management
Atlanta, Georgia
01.2018 - 01.2022
- Resolved customer complaints by delivering accurate information in a professional manner.
- Conducted site inspections for water and wastewater infrastructure to ensure compliance.
- Logged and tracked all service requests and work orders for efficient management.
- Generated and monitored Hansen work orders for all inspection requests.
Water Meter Technician
City of Atlanta Department of Watershed Management
Atlanta, GA
01.2015 - 01.2018
- Repaired leaks on 5/8 to 2-inch water meters and service lines.
- Investigated water leaks and low-pressure issues, identifying sources and implementing corrective actions.
- Responded to customer requests as specified in service requests or work orders.
- Conducted on-site investigations to assess problems and determine responsible parties.
- Documented field findings, conditions, and activities related to customer service work orders.
Water Field Service Representative
City of Atlanta Department of Watershed Management
Atlanta, Georgia
01.2005 - 01.2015
- Connected and disconnected water supply for customer service account initiation and termination.
- Installed and removed water meters to ensure accurate supply monitoring.
- Performed leak repairs on 5/8 to 1-inch water meters to maintain efficiency.
- Resolved high bill complaints through meter re-reads, leak repairs, and uncrossing meters.
Assistant Managert
Hartsfield Jackson Airport
Atlanta, Georgia
01.2000 - 12.2009
- Established strong customer service relations through prompt and effective assistance.
- Organized routine activities to enhance operational efficiency and resolve parking complaints.
- Executed accounting tasks, maintaining accurate bookkeeping of revenue collected by each cashier.
Zone Supervisor
Allright Parking
Atlanta, Georgia
01.1991 - 12.1999
- Hired, trained, and supervised parking attendants to ensure efficient operations.
- Resolved parking-related complaints to enhance customer satisfaction.
- Collected and submitted revenue from each parking lot to main office.
- Maintained cleanliness and functionality of parking facilities.
Education
Certification -
Center of Industry & Technology, Inc
Atlanta, GA01-1999
High School Diploma -
DeKalb Technical Institute
Clarkson, GA01-1995
Bachelor of Science -
Addis Ababa University
Addis Ababa, Ethiopia01-1984
Skills
- Water quality testing
- Leak detection
- Meter installation
- Compliance auditing
- Work order management
- Customer relationship management
- Infrastructure inspection
- Team collaboration
- Effective communication
- Quality assurance standards
- Documentation skills
- Verifying documentation
- Recordkeeping requirements
- Adaptable to change
Certification
- Water Distribution Operator (WD015468)
- Water Operator Class 3 (W3-016028)
- Wastewater collection System Operator (WWC033230)
Professional Profile
- I am a reliable, dedicated, and highly organized professional seeking a position where my knowledge, experience, and expertise can be effectively leveraged to support and advance the goals and objectives of the organization. I bring a strong commitment to excellence, a collaborative mindset, and a proven ability to contribute meaningfully to team success and organizational growth.
References
References available upon request.
Timeline
Senior Construction Inspector
City of Atlanta Department of Watershed Management
01.2022 - Current
Water Distribution Specialist
City of Atlanta Department of Watershed Management
01.2018 - 01.2022
Water Meter Technician
City of Atlanta Department of Watershed Management
01.2015 - 01.2018
Water Field Service Representative
City of Atlanta Department of Watershed Management
01.2005 - 01.2015
Assistant Managert
Hartsfield Jackson Airport
01.2000 - 12.2009
Zone Supervisor
Allright Parking
01.1991 - 12.1999
Certification -
Center of Industry & Technology, Inc
High School Diploma -
DeKalb Technical Institute
Bachelor of Science -
Addis Ababa University
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