Abednego T Oliphant
Avon,Indiana
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Hendricks County Communications Center
Plainfield, Indiana
07.2007 - 07.2024
- Managed incoming telephone and alarm system calls for emergency and non-emergency police, fire, ambulance services, department inquiries, and after-hours calls
- Evaluating response requirements, prioritizing situations, and dispatching units in accordance with established protocols.
- Maintain access to, and security of, highly sensitive materials
- Facilitate seamless communication among emergency sites, law enforcement agencies, and relevant stakeholders.
Reserve Police Officer
Amo Police Department
Amo, Indiana
06.2005 - Current
- Provide for public safety by maintaining order, responding to emergencies, protecting people and property, enforcing motor vehicle and criminal laws, and promoting good community relations
- Review facts of incidents to determine if criminal act or statute violations were involved
- Evaluate complaint and emergency-request information to determine response requirements
- Record facts to prepare reports that document incidents and activities
- Inform citizens of community services and recommend options to facilitate longer-term problem resolution.
- Served warrants, subpoenas, and other legal documents as directed by superiors.
- Assisted in crowd control measures during large events such as parades or protests.
- Interviewed witnesses regarding criminal investigations, making sure all relevant information was properly documented in reports.
- Participated in community outreach programs designed to bridge police-citizen relations gaps.
Communications Assistant Supervisor
Hendricks County Communications Center
Plainfield, Indiana
09.2010 - 11.2017
- Provide emergency medical instructions to callers utilizing multiple EMD vendors
- Train on duty staff in accordance with established policy and procedure requirements and national standards set by Association of Public-Safety Communications Officials and NENA
- Monitor various radio frequencies such as those used by public works departments, school security, and emergency management to keep apprised of developing situations
- Enter, update, and retrieve information from teletype networks and computerized data systems regarding such things as wanted persons, stolen property, vehicle registration, and stolen vehicles.
Deputy Director
Hendricks County Emergency Management Agency
Danville, Indiana
09.2005 - 12.2016
- Revised emergency response protocols by integrating regulatory updates, technological advancements, and insights acquired through past emergencies
- Apply for federal funding for emergency management related needs and administer and report on the progress of such grants
- Attend meetings, conferences, and workshops related to emergency management to learn new information and to develop working relationships with other emergency management specialists
- Design and administer emergency or disaster preparedness training courses that teach people how to effectively respond to major emergencies and disasters
- Prepare emergency situation status reports that describe response and recovery efforts, needs, and preliminary damage assessments
- Oversaw projects for certifying the county as a Stormready member with NOAA and US Department of Commerce, and assisted with implementation of identification and access control security for county facilities.
- Established relationships with external partners to expand services offered.
- Coordinated efforts between multiple departments to achieve desired results.
- Prepared reports detailing activities of the department for senior management review.
Public Safety Communications Officer
Danville Police Department
Danville, Indiana
04.2001 - 07.2007
- Greet visitors and determine whether they should be given access to specific individuals
- Maintain files of information relating to emergency calls such as personnel rosters, and emergency call-out and pager files
- Prepare responses to correspondence containing routine inquiries
- Monitor various radio frequencies such as those used by public works departments, school security, and civil defense to keep apprised of developing situations
- Test and adjust communication and alarm systems, and report malfunctions to maintenance units.
Search and Rescue Volunteer
Hendricks County Emergency Management Agency
Danville, IN
08.2003 - 09.2005
- Immobilize patient for placement on stretcher and ambulance transport, using backboard or other spinal immobilization device
- Keep informed of activities or changes that could affect the likelihood of an emergency, as well as those that could affect response efforts and details of plan implementation
- Coordinate disaster response or crisis management activities, such as ordering evacuations, opening special needs plans and programs.
- Supported fundraising efforts through grant writing and donor outreach initiatives.
Education
Medical Assistant A.A.S. -
Indiana Business College
Indianapolis, IndianaCore 40 Diploma -
Brownsburg High School
Brownsburg, Indiana50+ Certifications -
Federal Emergency Management Agency
Emmitsburg, MarylandSkills
- Qualified Emergency Medical Dispatcher Instructor
- Instructor for Community Emergency Response Teams
- Skilled in Incident Management
- Formerly State Certified Emergency Medical Technician
- FCC Licensed Amateur Radio Operator
- Professional Development Series Certified
- Interpersonal and Leadership Skills
- Problem analysis
- Ability to solve problems efficiently
- Proficient in Microsoft Office Products
- Ability to organize and prioritize
- Community Relationship Building
- Customer Service
- Problem-Solving
- Decision-Making
- Crisis Response
- Technical Issue Troubleshooting
- Multitasking
Certification
- APCO Certified Emergency Medical Dispatcher
- Public Safety Telecommunicator
- Fire Services Telecommunicator
- Emergency Medical Dispatch Instructor
- APCO Crisis and Hostage Negotiation
- Certified in IAED for Fire And EMD
- Certified Skywarn Spotter with the National Weather Service
- Anticipating Hazardous Weather and Community Risks
- Completed training in Active Shooter Response
- Workplace Security Awareness
- Disaster Planning for PSAP’s thru NENA
- Completed Training in Advanced Crisis Communications Strategies for Public Safety Communications Supervisors
- Completed US DHS All Hazards Communications Technician Training
- IAED EMD and EFD Protocol Trained
Professionalcontributions
- Provided assistance and guidance in updating of Standard Operating Procedures and Operational Policies
- Participated in workgroup to improve and coordinate equipment and response efforts of Incident Command Vehicle maintained by Hendricks County Sheriff’s Department
- Served and taught recruit classes on training staff for Hendricks County Communications Center and Hendricks County Emergency Management Agency
- Participated in working group for Health insurance and premiums assessment for employees of the Town of Plainfield
- Assisted in Staffing for 2008 Presidential Candidate Visitation in Brownsburg
- Participated in multiple tabletops and exercises relating to communications and emergency response in Hendricks County
Awards
- Certificate of Achievement, for Service with Mental Attitude, Lieutenant Michael Rinehart and Sergeant Douglas Rich, Indianapolis Police Department, December of 2004
- Letter of Appreciation, Detective Greg Richards, Danville Police Department, March of 2007
- Certificate of Appreciation, Chief Stephen Carroll and Sergeant John Depinet, Brownsburg Police Department March of 2008
- Letter of Commendation, Battalion Chief Chad Anspach, Brownsburg Fire Territory June of 2008
- Letter of Appreciation, Town Manager Richard Carlucci, Town of Plainfield, June of 2011
References
References Available Upon Request
Timeline
Communications Assistant Supervisor
Hendricks County Communications Center
09.2010 - 11.2017
Hendricks County Communications Center
07.2007 - 07.2024
Deputy Director
Hendricks County Emergency Management Agency
09.2005 - 12.2016
Reserve Police Officer
Amo Police Department
06.2005 - Current
Search and Rescue Volunteer
Hendricks County Emergency Management Agency
08.2003 - 09.2005
Public Safety Communications Officer
Danville Police Department
04.2001 - 07.2007
Medical Assistant A.A.S. -
Indiana Business College
Core 40 Diploma -
Brownsburg High School
50+ Certifications -
Federal Emergency Management Agency
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