Abeer A. Hijazi
Carson City
Summary
Experienced and detail-oriented accountant and bookkeeper with five years of experience in financial management, reporting, and general ledger reconciliation. Proven ability to analyze financial data, streamline accounting processes, and provide strategic insights that drive business growth. Proficient in QuickBooks Online, desktop, and Microsoft Office Suite.
Overview
8
8
years of professional experience
Work History
Tax Professional
H&R Block
12.2024 - 05.2025
- Managed the end-to-end tax compliance process for a portfolio of 300+ clients, including high-net-worth individuals and small businesses.
- Conducted detailed tax research to advise clients on complex issues, resulting in the identification of a new tax credit that saved one client over $250,000.
- Mentored and reviewed the work of two junior associates, improving the team's efficiency and accuracy by 20%.
- Provided expert IRS support and financial planning advice, resolving client issues and building trust.
- Assisted with quarterly and annual tax provisions, ensuring compliance with ASC 740 and GAAP standards.
- Conducted thorough tax interviews both face-to-face and virtually, resulting in a 95% client satisfaction rate.
Accountant
3D Built
01.2021 - 12.2024
- Managed full-cycle accounting operations, including accounts payable, accounts receivable, and general ledger, which improved financial accuracy by 25%.
- Generated and delivered comprehensive financial reports (balance sheets, income statements, cash flow statements) to senior management, providing key insights that led to a 15% reduction in project costs.
- Reconciled bank and general ledger accounts monthly, identifying and correcting discrepancies to ensure data integrity.
- Processed and audited all journal entries, reducing errors by 20% and improving overall efficiency.
Customer Service Representative
Asembia
01.2017 - 12.2018
- Provided friendly and efficient service to an average of 100+ customers daily, answering questions about products, services, and company policies.
- Resolved over 40 customer inquiries per day via phone, email, and live chat, maintaining a 98% customer satisfaction rating.
- Maintained product knowledge and helped customers find the best solutions for their needs, consistently meeting sales goals.
- Successfully de-escalated challenging customer situations, turning frustrated callers into satisfied, repeat customers.
Education
Associate’s degree - Accounting/bookkeeping
Truckee Meadows Community College
Reno, NV01.2022
Certification - Pharmacy Technician Program
Central New Mexico College
06.2013
B.S. - Science
University of New Mexico
05.2007
Skills
- Accounting Software: QuickBooks Online, QuickBooks Desktop
- Proficient in using Tax Software
- Microsoft Word and Excel
- Bank Reconciliation,
- Microsoft Word, Excel
- Data Analysis
- Team Collaboration
- Problem-Solving
- Attention to Detail
Timeline
Tax Professional
H&R Block
12.2024 - 05.2025
Accountant
3D Built
01.2021 - 12.2024
Customer Service Representative
Asembia
01.2017 - 12.2018
Certification - Pharmacy Technician Program
Central New Mexico College
B.S. - Science
University of New Mexico
Associate’s degree - Accounting/bookkeeping
Truckee Meadows Community College
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