Abeer Akhtar
Lorton,VA
Summary
Talented professional with several years of experience and a successful career in planning, developing, and executing events and initiatives to achieve maximum potential. Creative and highly strategic with excellent leadership and client relations abilities. Professional and outgoing with success in building relationships and attracting new clients. Multilingual and multicultural.
Overview
10
10
years of professional experience
Work History
Cheif Operating Officer
Bluebirds Counseling and Recovery Soultion
Woodbridge, VA
01.2024 - Current
- Developed and implemented strategies to increase operational efficiency.
- Provided guidance and support for problem solving efforts.
- Built relationships with external stakeholders such as investors, partners.
- Ensured compliance with safety protocols, industry standards, and legal requirements.
- Oversaw production activities from design through delivery of products or services.
- Directed the daily operations of multiple departments across the organization.
- Conducted regular meetings with departmental heads to review progress.
- Identified new business opportunities through market research analysis.
- Hired, trained, evaluated and retained high-performing, effective and diverse team embodying organizational culture.
- Monitored outcome measures, program outcomes and performance improvement.
Assistant Program Director & Program Manager
ICNA Relief
Alexandria, VA
08.2022 - Current
- Participated in weekly team meetings with Program Director to discuss progress on projects and initiatives.
- Assisted with fundraising efforts by identifying potential donors and creating solicitation letters.
- Maintained detailed records of all financial transactions related to the program's budget.
- Facilitated communication between the Program Director and other departments within the organization.
- Provided technical assistance to program staff on a variety of topics related to program operations.
- Developed evaluation metrics for assessing impact of program activities on target populations.
- Coordinated with external organizations to facilitate collaborations that would benefit the program.
- Conducted research into best practices for similar programs in order to inform decision-making processes.
- Prepared reports summarizing project performance data for submission to the Program Director or upper management.
- Managed multiple projects simultaneously while maintaining high quality standards.
- Developed training materials and conducted orientation sessions for new program staff.
- Served as a liaison between the Program Director and outside vendors providing services or products.
- Reviewed grant applications and provided feedback to the Program Director regarding potential funding opportunities.
- Created strategies for improving overall efficiency of the program through better utilization of resources.
- Analyzed data collected from various sources to identify trends and suggest improvements.
- Oversaw daily operations of the program including scheduling, staffing, and administrative tasks.
Intern
Bethany House Of Northern Virginia
Alexandria, VA
05.2022 - 08.2022
- Maintained accurate records of all activities performed throughout internship period.
- Helped maintain applicant tracking systems and recruiting metrics.
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Set specific goals for projects to measure progress and evaluate end results.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Property Manager
A&Z LLC
Lorton, VA
01.2021 - 01.2022
- Processed evictions when necessary in accordance with state laws and procedures.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
Retail Manager
LensCrafters
Woodbridge, VA
05.2016 - 12.2017
- Maintained positive relationships with customers by providing exceptional service.
- Created weekly schedules for store employees according to labor laws and budget constraints.
- Managed daily operations of the store, including opening and closing procedures.
- Oversaw all aspects of merchandising within the store including product placement and display design.
- Implemented new policies and procedures to improve efficiency.
- Recruited, interviewed and hired qualified candidates for open positions.
- Hired, trained, mentored, and evaluated staff members on a regular basis.
- Resolved customer complaints in a timely manner with a focus on satisfaction.
Clinical Counseling Intern
Fairfax County Health Department
Fairfax, VA
01.2014 - 12.2015
- Compiled reports summarizing client progress throughout the course of treatment.
- Observed experienced clinicians providing counseling services in order to gain insight into best practices.
- Counseled individuals struggling with substance abuse disorders using harm reduction approaches.
- Provided group and individual counseling sessions to clients with a variety of mental health issues.
- Supported clients during times of crisis by providing emotional support and guidance.
- Utilized evidence-based therapeutic techniques such as cognitive behavioral therapy, dialectical behavior therapy, motivational interviewing.
Education
Master of Science - Clinical Mental Health Therapy
Liberty University
Lynchburg08-2024
Bachelor of Arts - Clinical Psychology
Marymount University
Arlington05-2010
Skills
- Operations Oversight
- Executive Leadership
- Business Development
- Financial Oversight
- Management
Languages
English
Full Professional
Urdu
Professional
Hindi
Professional
Punjabi
Professional
Arabic
Limited
References
References available upon request.
Timeline
Cheif Operating Officer
Bluebirds Counseling and Recovery Soultion
01.2024 - Current
Assistant Program Director & Program Manager
ICNA Relief
08.2022 - Current
Intern
Bethany House Of Northern Virginia
05.2022 - 08.2022
Property Manager
A&Z LLC
01.2021 - 01.2022
Retail Manager
LensCrafters
05.2016 - 12.2017
Clinical Counseling Intern
Fairfax County Health Department
01.2014 - 12.2015
Master of Science - Clinical Mental Health Therapy
Liberty University
Bachelor of Arts - Clinical Psychology
Marymount University
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