Abeer Azeez
Georgetown,TX
Summary
Strategic Content Moderator successful at cultivating platform identity with cohesive multi- channel strategies. Excels at working with teams, communities and creative collateral for maximum results. Continuously seeks out opportunities to optimize content.
Overview
13
13
years of professional experience
Work History
Content Moderator
Accenture Flex LLC
10.2021 - 06.2023
- Review and moderate user-generated content for compliance with community guidelines and legal requirements
- Identify and escalate potential safety or security risks to appropriate teams
- Collaborate with cross-functional teams to develop and implement content policies and procedures
- Analyze and report on content trends and user behavior to inform moderation strategies
- Mentor new content moderators on best practices and company policies
- Participate in regular team meetings and provide feedback on moderation processes and tools
- Investigate and resolve user complaints and inquiries related to content moderation decisions
- Monitor and respond to social media and online forums to maintain platform reputation and customer satisfaction
- Conduct quality assurance checks on moderation decisions and provide feedback to team members
- Ensure legal compliance and safety of all content uploaded to the client's platform
- Develop, improve, and maintain high standards for the security of online communities by coordinating with supervising departments for the timely management of content that violated policies.
- Training the new employees to ensure compliance with platform policies and legal guidelines. Ensure that the goal is to maintain a safe online environment by equipping moderators with the necessary skills and knowledge.
- Data labeling for trust and safety through tagging and categorizing online content to identify and mitigate harmful material.
Infant Teacher
Katie's Place Daycare
01.2018 - 01.2019
- Plan daily activity and instructional programs to meet the developmental needs of children
- Ensure that each instructional and activity program is aimed at children's social, physical, and intellectual development
- Ensure a safe and healthy instructional environment
- Interact with children on a daily basis by employing activities such as circle time and free play
- Set rules and limitations to ensure effective classroom management
- Print daily class report on computer
- Discuss observations with parents on a regular basis.
Babysitter
01.2014 - 01.2017
- Responsible babysitter with experience caring for children during weekends, evenings, and summer breaks
- Caring for babies from age 1 year and older
- Adept at cooking and providing food for children, cleaning up messes, ensuring house upkeep, and helping children with homework
- Stay in touch with children, asking them about what they love and caring for their emotions and supporting them all the time.
Cafeteria Worker
Roosevelt University
01.2012 - 01.2013
- Deli station
- Food preparation and service
- Handle cash transactions with customers
- Greeted customers when entering and leaving the establishment
- Pleasantly deal with customers to ensure satisfaction
- Maintained clean and tidy kitchen.
Candy Packer
A&D Candy
01.2010 - 01.2011
- Preparing candy
- Sort candy by type
- Filling pouches with accurate weights
- Sealing the pouches
- Packaging candy.
Education
Sociology -
Austin Community College District
Bachelor Degree - Russian And English Language And Literature
University of Baghdad - College of Language
Baghdad ,Iraq06-2006
Management Assistant Degree - Management
Technical Institute of Management
Baghdad ,Iraq06-2000
Skills
Good communication both written and oral
Data Analysis and reporting
Knowledge of Social Media
Platforms
Basic computer skills
Proficiency in foreign language
Digital channel moderating
Ready to work with teamwork
Content Moderation policies
The abilities and qualities necessary for creating and delivering a compelling presentation
Time Management and Prioritization
Conflict Resolution
Problem Solving
Knowledge of Legal and Regulatory Requirements
Quality Assurance and Control
Training and Onboarding
Timeline
Content Moderator
Accenture Flex LLC
10.2021 - 06.2023
Infant Teacher
Katie's Place Daycare
01.2018 - 01.2019
Babysitter
01.2014 - 01.2017
Cafeteria Worker
Roosevelt University
01.2012 - 01.2013
Candy Packer
A&D Candy
01.2010 - 01.2011
Sociology -
Austin Community College District
Bachelor Degree - Russian And English Language And Literature
University of Baghdad - College of Language
Management Assistant Degree - Management
Technical Institute of Management
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