Cashier Assistant
JCPenney
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Bagged items securely to minimize breakages and reduce losses.
- Removed trash, swept, and mopped floors for professional appearance.
- Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor towards customers and colleagues.
- Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.
- Addressed and resolved complaints quickly to maintain customer satisfaction.
- Utilized strong communication skills in both one-on-one interactions with customers and in group settings with coworkers.
- Retrieved items for customers and verified prices.
- Supported store operations by assisting with tasks such as cleaning spills, organizing displays, or retrieving carts when necessary.
- Maximized productivity through multitasking capabilities while remaining attentive to detail during busy periods of operation.
- Participated in team meetings to discuss ways of improving store efficiency, customer service quality, and overall performance metrics.
- Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
- Trained new cashier assistants in company policies, procedures, and best practices for optimal performance.
