Abeer Soofi
Woodbridge,NJ
Summary
Profound knowledge of administrative and official processes and systems. Demonstrative ability to interact and communicate effectively with external and internal customers. Experienced Office Management and Administration Professional with 8 years of experience optimizing productivity, efficiency and service quality across various environments.
Overview
2
2
Languages
8
8
years of professional experience
Work History
Office Manager
Home Planners
08.2015 - 05.2019
- Supervised the administrative employees to ensure adherence to quality standards, deadlines and proper procedures.
- Prepared responses to business letters and communicated with vendors, customers and governmental departments effectively.
- Assisted in maintenance of company e-commerce portal with product updates.
- Formulated and maintained office budget with close supervision and controls on non-essential expenses.
- Aided the management with the yearly performance appraisals of the employees.
- Managing and execution of all social activities to increase social reach and presence through continuous social media updates.
- Arranged corporate and office conferences for company employees and guests.
- Maintained computer and physical filing systems.
- Sourced vendors for special project needs and negotiated contracts.
Assistant Manager
Home Planners
05.2013 - 07.2015
- Provided efficient and professional administrative services to co-workers and supervisors.
- Fielded calls and maintained equipment inventory, scheduled maintenance and handled company correspondence.
- Provided employees with guidance in handling difficult or complex problems or in resolving escalated complaints.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Administrative Coordinator
Beginners Base Montessori
08.2011 - 03.2013
- Worked closely with the Principal for hiring, supervising, and evaluating school staff members.
- Delegated tasks to staff members to ensure they are completed in accordance with policies and budgets.
- Handled basic office duties, such as answering telephonic queries and responding to emails, maintaining employee financial reporting.
- Prepared detailed documents and reports in adherence administrative processes.
- Monitored and directed incoming mail and prepared outgoing mail.
Education
Advanced GED Diploma -
East Brunswick High School
State of New Jersey - undefined
University of Cambridge
Skills
Mail handling
Office management
Business correspondence
MS Office expert
Multi-line phone talent
Professional telephone demeanor
Good listening skills
Accomplishments
- Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.
- Advanced from Assistant Manager to Office Manager within 2 years for a positive, can-do attitude
- Planned and coordinated trade show events.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 5 staff members.
Timeline
Office Manager
Home Planners
08.2015 - 05.2019
Assistant Manager
Home Planners
05.2013 - 07.2015
Administrative Coordinator
Beginners Base Montessori
08.2011 - 03.2013
State of New Jersey - undefined
University of Cambridge
Advanced GED Diploma -
East Brunswick High School