Abeer Sukar
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
9
9
years of professional experience
Work History
Nurse Tech (CRNA)
Michigan Medicine
09.2023 - Current
- Maintained patient stability by checking vital signs and weight
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
- Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients
- Obtained biological specimens for ordered tests and prepared for laboratory transport
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of care plans.
- Used computer-based tools for technology-based and automated data collection including Epic and MiChart with expert experience.
Social Work Case Manager
Training Program
01.2020 - 04.2023
- Increased community engagement by connecting clients to appropriate resources and social activities.
- Enhanced client well-being by conducting comprehensive assessments and developing tailored care plans.
- Improved family dynamics by offering support, guidance, and mediation during challenging situations.
Insurance Specialist
Ann Arbor General Care
07.2018 - 12.2019
- Maintained and worked with insurance companies for coding and billing purposes
- Contacted insurance agencies for prior authorizations for patients for testing and medications
- Resolve patient or customer requests while maintaining HIPAA regulation
- Provided proper documents needed for patient referrals to obtain emergency referrals
- Submit proper paperwork billing with insurance and third-party companies
- Excelled with medical terminology and computer skills.
- Enhanced customer satisfaction by addressing insurance-related inquiries and resolving issues promptly.
- Streamlined policy management by regularly updating client information and tracking policy changes.
Supervisor of Operations
RNA
05.2015 - 06.2018
- Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
- Reduced expenses for the department by optimizing resource allocation and closely monitoring budgets.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Coordinated cross-functional teams, ensuring successful completion of projects and meeting deadlines.
- Developed and implemented training programs for new hires, improving overall team productivity and performance.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
- Collaborated with other departments to identify areas for improvement and implement beneficial changes across the organization.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
Education
Master of Science - Social Work
University of Southern California
Los Angeles, CA12.2022
Bachelor of Science - Human Resources Management
Eastern Michigan University
Ypsilanti, MI04.2014
Skills
- Maintenance Oversight
- Recruitment and Hiring
- Staff Evaluation
- Team Development
- Customer Service
- Project Management
- Management Development
- Employee Onboarding
- MiChart and Epic
- Staff Management
- Budget Planning
- Resource Allocation
Timeline
Nurse Tech (CRNA)
Michigan Medicine
09.2023 - Current
Social Work Case Manager
Training Program
01.2020 - 04.2023
Insurance Specialist
Ann Arbor General Care
07.2018 - 12.2019
Supervisor of Operations
RNA
05.2015 - 06.2018
Master of Science - Social Work
University of Southern California
Bachelor of Science - Human Resources Management
Eastern Michigan University