Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abegail Brandt

Hueytown,AL

Summary

Dynamic professional with extensive experience in customer service and office organization, notably at the Center for Advanced Eye Surgery. Proven ability to enhance patient admissions processes and improve client satisfaction through effective communication and attention to detail. Skilled in scheduling and proficient in Microsoft Office, ensuring efficient operations and timely decision-making.

Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.

Professional administrative specialist prepared for role requiring exceptional organizational and interpersonal skills. Background includes managing high-traffic reception areas, coordinating schedules, and providing top-notch customer service. Known for strong teamwork and adaptability, ensuring seamless operations and positive client interactions.

Overview

9
9
years of professional experience

Work History

Front Desk Receptionist

Center for Advanced Eye Surgery
12.2019 - 08.2020
  • Provided exceptional customer service during phone and email interactions with prospective patient and their families, addressing concerns promptly and professionally.
  • Confirmed all insurance benefits met standards of admissions as dictated by policy.
  • Maintained accurate records of applicant data, ensuring timely decision-making and reporting.
  • Assisted in patient admission process based on federal and state laws.
  • Completed preliminary paperwork for incoming and outgoing patients.
  • Collaborated with admissions team to develop and implement strategies to improve admissions process.
  • Assisted in developing new admissions policies that aligned with institutional values and priorities.
  • Collaborated with doctor and staff to develop a comprehensive orientation program for incoming patients.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
  • Collected room deposits, fees, and payments.

Nutritionist Assistant

Health South Rehab
03.2017 - 10.2019
  • Conducted comprehensive dietary assessments to identify client nutritional needs and establish appropriate interventions.
  • Contributed to research projects focused on advancing the field of nutrition science and improving public health outcomes.
  • Conducted follow-up appointments with clients regularly assessing progress towards their goals while making necessary adjustments to their plans.
  • Developed strong relationships with local community organizations, promoting healthy eating habits through educational events and presentations.
  • Assisted in weight management programs for clients, resulting in healthier lifestyles and increased satisfaction.
  • Managed inventory control processes for supplements and other nutritional products, minimizing waste while ensuring availability when needed.
  • Created visually appealing food displays that emphasized the importance of proper nutrition while enticing clients to try new foods.
  • Maintained food and sanitation standards to prevent food-borne illness and promote health.

Nutrition Assistant

Sarasota Memorial Hospital
11.2014 - 04.2017
  • Directed and evaluated kitchen and food service staff.
  • Provided in-depth information on nutritional care to maximize health.
  • Participated in medical staff meetings and other committees related to nutrition care.
  • Developed and implemented protocols related to nutrition care.
  • Developed and maintained accurate nutrition records and databases.
  • Developed and implemented nutrition care plans.
  • Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
  • Detected disposition of spoiled food and other unusual conditions.
  • Preserved inventory of nutrition-related supplies and equipment.
  • Fostered positive dining environment, making meal times enjoyable for patients.
  • Reduced food waste by implementing inventory management strategies, contributing to cost savings.
  • Implemented digital menu system, allowing patients to make informed meal choices based on their dietary needs.
  • Collaborated with healthcare teams to integrate nutritional care into patient recovery plans, promoting holistic health.
  • Streamlined kitchen operations to ensure timely meal delivery, enhancing patient experience.
  • Conducted food safety inspections to maintain high hygiene standards, ensuring patient safety.

Cashier

Publix Grocery Store
04.2011 - 11.2014
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Supported marketing initiatives by setting up and maintaining promotional displays.
  • Used POS system to enter orders, process payments and issue receipts.
  • Operated cash register to record transactions accurately and efficiently.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Facilitated smoother checkout process, trained new employees on POS systems.

Education

Bachelor of Science - Nursing

Keiser University
Sarasota, FL
12-2027

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Office organization
  • Multitasking and organization
  • File organization
  • Work prioritization
  • Scheduling
  • Word processing
  • Supply management
  • Computer proficiency
  • Microsoft office

Timeline

Front Desk Receptionist

Center for Advanced Eye Surgery
12.2019 - 08.2020

Nutritionist Assistant

Health South Rehab
03.2017 - 10.2019

Nutrition Assistant

Sarasota Memorial Hospital
11.2014 - 04.2017

Cashier

Publix Grocery Store
04.2011 - 11.2014

Bachelor of Science - Nursing

Keiser University
Abegail Brandt