Abegail Gordon
Sunrise,FL
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
Credentialing Specialist Assistant
MedPro Healthcare Staffing
07.2023 - Current
- Thoroughly review and verify the authenticity of all submitted credentials against official sources, including state licensing boards, professional organizations, and healthcare provider databases.
- Assist in conducting primary source verifications such as background checks and board certifications.
- Ensure all credentials comply with relevant state and federal regulations, as well as client-specific requirements.
- Accurately input credentialing data into the client database and maintain updated records.
- Monitor credentialing activities to ensure accuracy and compliance with established standard.
- Prepared records for site visits and file audits.
Referral Coordinator
Eye Physicians of Central Florida
07.2021 - 06.2023
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
- Weighed patient need, provider availability, and insurance coverage to determine optimal scheduling.
- Coordinate with other departments (i.e Medical records, Eligibility & Benefits, Etc.)
- Assisted with completion of referral forms and verified data accuracy and completion
- Developed and maintained strong working relationship with referral sources to streamline processing.
- Answer high volume Doctor/Hospital calls and assist accordingly
- Scan patient medical records into data base
- Notify Supervising staff/Administration of patient concerns
Front Desk
Eye Physicians of Central Florida
12.2020 - 07.2021
- Greeted and interacted with patients to provide information, answer questions, and assist with appointment.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Supported office staff and operational requirements with administrative tasks.
- Asked appropriate COVID-19 questions to complete COVID-19 Questionnaire form
Admissions Coordinator
Solaris Healthcare
05.2021 - 06.2021
- Gathered demographic and clinical information of the admitting patient prior to admission from the social worker, family, or hospital floor nurse.
- Scanned/uploaded all required documents into Matrix-care system.
- Assumed responsibility for timely and accurate completion of admission contract.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Reviewed daily report of unoccupied beds and made pre-admission reservations according to type of case and accommodation required.
- Ensured that a model room is maintained in the nursing center.
- Maintained necessary knowledge of served market areas, resident origin, and major referral sources.
Assistant Manager
Domino’s Pizza
07.2020 - 11.2020
- Trained and communicated with employees to execute proper workday duties
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored and recorded monetary intake and deposit records, increasing accuracy, and reducing discrepancies.
- Reviewed customer profiles to respond and resolve all questions or concerns.
Customer Service Representative
Domino’s Pizza
01.2018 - 08.2020
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Delivered prompt service to prioritize customer needs.
- Responded proactively and positively to rapid change.
- Efficiently managed high-volume inbound calls and assisted customers accordingly
- Communicated and relayed necessary calls to management
- Created a warm and welcoming experience for customers according to Domino’s standards
- Performed adequate sanitary and food safety standards
Education
Bachelor of Science - Clinical Psychology
University of Central Florida
Orlando, FL08.2020
Skills
- Interpersonal skills
- Service oriented
- Organized
- Database maintenance
- Active listening
- Time management
- Detail-Oriented
- HIPAA compliance
- Problem solving
- Data entry
- Computer skills
Coursework
- Medical terminology
- Social Psychology
- Health Psychology
- Medical Self-assessment
- U.S. Healthcare system
- Epidemiology
- Psychology of Diversity
Timeline
Credentialing Specialist Assistant
MedPro Healthcare Staffing
07.2023 - Current
Referral Coordinator
Eye Physicians of Central Florida
07.2021 - 06.2023
Admissions Coordinator
Solaris Healthcare
05.2021 - 06.2021
Front Desk
Eye Physicians of Central Florida
12.2020 - 07.2021
Assistant Manager
Domino’s Pizza
07.2020 - 11.2020
Customer Service Representative
Domino’s Pizza
01.2018 - 08.2020
Bachelor of Science - Clinical Psychology
University of Central Florida
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