Summary
Overview
Work History
Education
Skills
Timeline
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Abegail Pedrosa

Las Vegas,NV

Summary

Highly efficient leader well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Caring Mentor bringing 14 years of experience in related roles. Passionate about working with individuals to support development of abilities and help each develop to full potential. Friendly and personable professional willing to take on any challenge.

Overview

18
18
years of professional experience

Work History

District Mentor

Cafe Zupas
02.2022 - Current
  • Developed trust-based relationships with mentees through active listening and empathetic communication.
  • Assisted mentees in setting achievable goals and creating realistic action plans for personal and professional growth.
  • Collaborated with fellow mentors to exchange best practices, ensuring continuous improvement of mentoring strategies.
  • Offered constructive feedback on mentee progress, enabling them to refine their skills and enhance their potential.
  • Monitored mentee performance consistently, identifying areas of improvement and adjusting mentorship approaches accordingly.
  • Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
  • Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
  • Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
  • Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
  • Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
  • Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
  • Reduced turnover rates by implementing proactive retention strategies designed to address potential employee concerns before they escalated into resignations or terminations.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.

Field Leader

Chipotle Mexican Grill
10.2009 - 02.2022
    • Improved team performance by implementing effective communication and collaboration strategies.
    • Managed project timelines for successful completion, prioritizing tasks and delegating responsibilities.
    • Increased client satisfaction with timely progress reports and constant communication regarding project status.
    • Led a diverse team of professionals, fostering an inclusive and collaborative work environment.
    • Streamlined operations by identifying inefficiencies and recommending process improvements.
    • Developed comprehensive training programs for new hires to quickly acclimate them to company procedures and expectations.

Luxury Authenticator

Romeo And Juliet's
01.2006 - 02.2009
    • Enhanced customer satisfaction by providing personalized assistance and recommendations to luxury clients.
    • Increased sales revenue with consistent upselling and cross-selling of luxury products.
    • Delivered exceptional client service, ensuring repeat clientele and positive word-of-mouth referrals.
    • Built strong relationships with customers through active listening and timely follow-ups on inquiries or requests.
    • Handled high-value transactions, maintaining accuracy and confidentiality throughout the process.
    • Developed in-depth product knowledge to effectively address client needs and preferences.

Education

Bachelor of Science - Business Administration And Management

Southern New Hampshire University
Hooksett, NH
06.2009

Skills

  • Behavioral Management
  • Individual Tutoring
  • Scheduling
  • Progress Monitoring
  • Crisis Intervention
  • Client Scheduling
  • Skill Development
  • Lesson Planning
  • Interpersonal Communication
  • Records Management
  • Salesmanship
  • Empathetic Approach
  • Relationship Building
  • Analytical Thinking
  • Multitasking Abilities
  • Organization
  • Public Speaking
  • Active Listening
  • Organization and Time Management

Timeline

District Mentor

Cafe Zupas
02.2022 - Current

Field Leader

Chipotle Mexican Grill
10.2009 - 02.2022

Luxury Authenticator

Romeo And Juliet's
01.2006 - 02.2009

Bachelor of Science - Business Administration And Management

Southern New Hampshire University

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Abegail Pedrosa