ABEGAYLE SCHOTT
Louisville,KY
Summary
In stressful situations, a detailed organizer of service operations with versatility. Organized FOH experienced in fast restaurant environments. Effective creator of service structures with thoughtful organization. Excellent customer service and conflict resolution skills have been demonstrated in the past. S\Offering extensive knowledge, a strong work ethic. Dedicated to learning, growing, and succeeding in any job I have. Team leader who is collaborative and thoughtful, with clear, comprehensive, and directive supervision. Loves working with people and taking care of those around.
Overview
3
3
years of professional experience
1
1
Certification
Work History
FOH Team Member
Chick-fil-A
Elizabethtown, KY
03.2021 - Current
- Communicated effectively with other team members to ensure smooth operation of restaurant activities.
- Maintained cleanliness of dining area including tables, chairs, floors, windowsills.
- Verified that all orders were correct before serving them to customers.
- Completed daily side work tasks assigned by supervisor or manager.
- Ensured compliance with health and safety regulations at all times.
- Handled customer complaints in a professional manner while providing solutions in order to maintain customer satisfaction levels.
- Adhered strictly to hygiene protocols while preparing meals or drinks.
- Greeted customers with friendly and professional demeanor.
Cashier
Ingles Markets
Powell, TN
08.2023 - 11.2023
- Processed returns and exchanges of merchandise in accordance with store policies.
- Conducted price checks for special orders or discounts as requested by customers.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Ensured compliance with all safety regulations within the store environment.
Camp Counselor Volunteer
Lake Texoma Baptist Youth Camp
Pottsboro, Texas
05.2023 - 08.2023
- Organized and facilitated various recreational activities for campers, such as outdoor games, arts and crafts, swimming and hikes.
- Encouraged positive social interactions among campers from different backgrounds by organizing team-building exercises.
- Ensured compliance with state regulations regarding health and safety standards at the campsite.
- Supervised campers during meals and other activities to ensure safety of all participants.
- Maintained accurate records of attendance and camper behavior throughout duration of program.
- Served as a role model for campers by exhibiting appropriate behavior at all times.
- Monitored for signs of physical and emotional distress and stopped activities to administer care when appropriate.
Education
Associate of Science - Science
The Crown College
Powell, TN05-2024
High School -
Homeschooled
Kentucky05-2022
Skills
- Detailed organizer of service operations
- Organized FOH experienced in fast restaurant environments
- Effective creator of service structures with thoughtful organization
- Efficient house manager and facilitator of rapid table turnover
- Excellent customer service and conflict resolution skills
- Successful in establishing customer relationships
- Extensive knowledge and strong work ethic
- Team leader who is collaborative and thoughtful
- Clear, comprehensive, and directive supervision
- Phone Etiquette
- Order Taking
- Money Handling
- Guest Relations
- Professional Appearance
- Staff Coordination
- Training and mentoring
Certification
- First Aid/CPR Certified
- Food Handler's License
- American Red Cross Lifeguard Certification
Languages
American Sign Language
Limited
References
References available upon request.
Timeline
Cashier
Ingles Markets
08.2023 - 11.2023
Camp Counselor Volunteer
Lake Texoma Baptist Youth Camp
05.2023 - 08.2023
FOH Team Member
Chick-fil-A
03.2021 - Current
Associate of Science - Science
The Crown College
High School -
Homeschooled