Armed Service Technician responsible for conducting regular pre-and post-trip inspections of vehicles. Drove armored trucks over up to100 miles per day to transport liability and valuables throughout urban and rural neighborhoods. Ensured timely deliveries by meticulously planning routes, taking into account millage travel and route standards expected. While also safeguarding company assets during transportation by adhering to strict security protocols and procedures. Maintained a clean driving record, demonstrating commitment to safety and professionalism on the job. Regularly managed access control systems to secure sensitive areas, protecting against unauthorized access.
Bank Teller
Lead Bank
10.2023 - Current
Facilitated account services to customers by completing deposits/withdrawals, loan payments, check cashing, and record keeping of night and mail deposits. I also maintained compliance with basic operations and security procedures by participating in all dual-control functions including auditing other teller's currency, and assisting in certification of proof. Also adhered to the BSA by recording all monetary instruments and preparing currency transaction reports regularly. Along with continued customer service by providing detailed information about banking services and fielding inquiries via live chat, telephone, or in branch as necessary.
Hotel Reservations Agent
Aparium Hotel Group
05.2021 - 09.2023
Reservation Agent responsible for executing hotel reservation inquiries and account management via in-house and 3rd party platforms. Worked closely with the sales team to fulfill contracted room blocks and event space bookings. Also coupled with ample account/billing resolution and guest service-related requests. Most importantly functioned as the point of contact for transient guests contacting the hotel via phone & email including concierge duties and customer support.
Assistant Site Manager
Magic Memories
02.2020 - 05.2021
Operations manager accountable for consulting with the site partners to coordinate daily events, reach daily KPI goals, and managing an active sales floor. Duties included day-to-day operations of a high-volume work site. In addition to providing technical training and guidance to new hires. Assisted site manager to ensure compliance with corresponding site partners and all company policies, through regular staff meetings, audits, and product merchandising.
Education
Bachelor of Arts - Digital Communications And Multimedia
Concordia College
Bronxville, NY
01.2017
Skills
Cash Handling
Concierge services
Operations/Site Management
ATM Settlement Knowledge
Guest Relations/Customer Service
Adobe Lightroom & Photoshop
Clean driving record & Armed Guard licensed
Associate Training
Affiliations
Big Brothers Big Sisters
Timeline
Armed Driver Guard
Loomis Amored US
08.2024 - Current
Bank Teller
Lead Bank
10.2023 - Current
Hotel Reservations Agent
Aparium Hotel Group
05.2021 - 09.2023
Assistant Site Manager
Magic Memories
02.2020 - 05.2021
Bachelor of Arts - Digital Communications And Multimedia