Abel Botello
Management/Multi-Unit
Bluffdale,UT
Summary
Highly Driven versatile Leader with 25 years of experience in the Restaurant Industry. Successful at increasing profits and efficiency while decreasing waste. Adept at maintaining a functional and productive restaurant atmosphere while remaining focused on long-term monetary goals.
Entrepreneurial and hardworking mindset. Dedicated to expanding operations, delivering practical solutions and capitalizing on market trends.
I'm a unique story teller full of passion, energized by the opportunity to activate an excitement for life in others. Love your people first.
Overview
24
24
years of professional experience
Work History
Managing Partner
Texas Roadhouse
01.2020 - 02.2023
- Exhibit thorough knowledge of Legendary food, and Legendary Service, through Legendary people.
- Optimized profits by controlling food, beverage and labor costs on daily basis.
- Developed and implemented strategies to increase sales, guests counts, and profitability year after year.
- Monitored financial performance, weekly forecast to hit desired productivity targets, set budgets and controlled expenses to provide financial stability and long-term store growth.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning. Positive net income , and positive total controllable income yearly.
- Maximized operational excellence with Team on operational goals, core values, and mission statement.
- Maximized efficiency by coaching and mentoring management team. Great deal of pride in developing restaurant managers, and team members in all 4 quadrants. (Operations, Financials, People, and Culture)
- Recruited, hired, and trained Team members. Implementing innovative programs to increase employee loyalty, culture, and reduce turnover.
- Developed and maintained relationships with employees, guests, and vendors through out.
- Increased revenue by 32% week after week during pandemic with successful, creative promotional strategies and reductions in costs.
Managing Partner
Texas Roadhouse
Layton, UT
02.2014 - 01.2020
- Audited kitchen and front of house to guarantee cost-effectiveness of restaurant. Staying honed in on total controllable costs month after month.
- Reduced labor costs by $47,000 1st year by reworking schedules, operations standards, workflow, along with continued structured plan on forecasting all schedules with managers. Continuing to run solid 25% Total Base wages year after year.
- Inventoried entire restaurant and made food and supply orders regularly. Dialing in on hands, helping to run consistent 32% food cost. Best in Market.
- Lowered Turnover by Hiring, Training, and Treating people Right. Resulting in 23% decrease in employee retention year over year leading store to having best turnover in market.
- Writing Budgets each period with team. Outlined with goals needed to execute financial results. Build sales, guest count, and schedule forecast weekly to to hit desired productivity targets. Increased sales by 82% over 6 year period. Reaching $5,000,000 Net in sales yearly.
- Consistently maintaining high levels of cleanliness, organization, storage, and sanitation, of food and beverage products to ensure quality. Have Sustained 92% or higher ESF score All 6 Years as Managing Partner in Layton.
- Received KA award for finishing positive in total controllable income dollars all 6 years.
- Received Up and comer award 2017, 2018, and 2019
- Received Golden Bucket Award for finishing 5 straight years with positive sales, positive guest counts, and positive net profits.
Kitchen Manager
Texas Roadhouse
Lehi, UT
08.2010 - 02.2014
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment. Scoring 95% sanitation scores
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction. Assuring always to have Aces in Places.
- Trained and worked with staff daily on proper cooking procedures as well as safety regulations and productivity strategies. Ensuring nothing less then Legendary.
- Delivered in-depth in store training to team in food preparation and customer-facing roles to promote strong team performance.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget. While Validating and maintaining High food quality standards.
- Checked and tested foods to verify quality and temperature of all food, and hand cut steaks.
- Purchased food and cultivated strong vendor relationships.
- Coordinated and organized all restaurant inventory.
- Ran consistent 31% food cost. Leading market.
- Hired and managed all kitchen staff.
- Ran 22% back of house turnover rate. Leading market.
Service Manager
Texas Roadhouse
Cheyenne, WY
06.2007 - 08.2010
- Met with every single guests to discuss service needs and develop Amazing relationships
- Held Daily pre-shift Alley Rallies to help motivate, educate, and appreciate team
- Developed First time guest program creating WOW factor to keep them coming back.
- Created Amazing work culture Demonstrating passion, partnership, integrity, and fun with purpose. Taking care of team is vital.
- Hired and trained all new staff to improve efficiency in front of house, and cultivate productive fun work atmosphere.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Scheduled and received all Beer, liquor, and wine deliveries, adhering to liquor cost and budget. While Validating and maintaining ice cold legendary Beverages.
- Improved Employee turnover by over 32% year after year. Placing team top 3 in company.
- Improved store secret shop scores from 78% YTD score to 92% in first year. Continuing with nothing less then 95% following 2 years.
- Increased sales by 25% or more all 3 years.
- 4 X Service Manager of year Finalist.
Service Manager
Texas Roadhouse
Sandy, UT
06.2005 - 06.2007
- Relocated to open new store as Service Manager.
- Recruited, interviewed, and Hired over 90 front of house employees for opening and provided detailed job training.
- Implemented all systems in place to run efficiently.
- Negotiated with vendors to secure best prices on supplies and product.
- Performed 30, 60, and 90 day reviews with staff to get feedback, and set goals.
- Built relationships, and partnerships within community.
- Implemented strategies to increase customer service satisfaction ratings and sustain high level of service with heart.
- Established team priorities, maintained schedules and monitored front of house performa.
Service Manager
Texas Roadhouse
Parker, CO
01.2004 - 06.2005
- Relocated for new store opening as Service Manager
- Responsible for Hiring all front of house staff
- Helped with design and development of store
- Implemented all systems needed to run efficiently
- Beat and sustained opening sales goal of $80,000 net weekly.
- Trained and developed new managers.
Service Manager
Texas Roadhouse
Pueblo, CO
11.2001 - 01.2004
- Was Promoted and transferred out to make positive impact on store.
- Developed action plans for management team to boost employee morale and lower turnover.
- Updated all policy and procedures to set expectations.
- Developed and maintained positive relationships with employees and guests to build rapport and trust.
- Monitored service staff performance and provided feedback monthly for improvement.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Increased turnover by over 60% first year in new position.
- Increased sales by 25% first year, and increased over 30% each year after.
- Successfully managed budgets and allocated resources to maximize productivity and profitability
- Was 1 of 3 Service Manager of year Finalist twice while at this location.
Buser, Server, Bartender, Cook
Texas Roadhouse
Taylorsville, UT
06.1999 - 11.2001
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Created orders, documented special requests and followed up with kitchen personnel to ensure top-quality service and minimize complaints.
- Assisted servers with specialty ice cold drink orders by preparing on-demand items without delay.
- Built relationships with all guests
- Prepared and plated nothing less then legendary food with consistent care, and attention to detail and quality.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Served over 4500 guest weekly.
- Set positive tone for entire dining experience as first point of contact for all incoming guests.
Education
High School Diploma -
06.1997
- Elected Captain of Football Team
- Received Athletic scholarship to Snow College
- Member of Big Brother mentor program
Skills
- Operations Management
- Sales & Market Growth
- Multimillion-Dollar P&L Management
- Budgeting and Cost Control
- Team Leadership
- Communication Skills
- Labor and Food Cost Control
- Systems implementation and improvement strategies
- Honed Marketing skills
- Organized and disciplined
- Top Talent recruiting, Hiring and Retention
- Coaching and Mentoring
- Building staff Morale
- Staff Motivation
- Employee Development
- Performance Appraisals
Accomplishments
- 4 X Service Manager of the year finalist With Texas Roadhouse
- Have Opened over 7 Restaurants in the western United States for Texas Roadhouse
- Have comped Positive over 15% in sales all 7 years as A Managing Partner
- Received UP & COMER Awards 2017,2018, and 2019
- Was Named a member of the Business Development Association Group Meetings in 2018.
- Led our Company with an avg Audit score of 98%
- Led our company with an avg Sanitation score of 95%
- Led our company with an avg score of 96% secret shops
- Have Developed and promoted over 75 managers for Texas Roadhouse.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Managing Partner - Texas Roadhouse
01.2020 - 02.2023
Managing Partner - Texas Roadhouse
02.2014 - 01.2020
Kitchen Manager - Texas Roadhouse
08.2010 - 02.2014
Service Manager - Texas Roadhouse
06.2007 - 08.2010
Service Manager - Texas Roadhouse
06.2005 - 06.2007
Service Manager - Texas Roadhouse
01.2004 - 06.2005
Service Manager - Texas Roadhouse
11.2001 - 01.2004
Buser, Server, Bartender, Cook - Texas Roadhouse
06.1999 - 11.2001
Olympus High School - High School Diploma,