Microsoft Office
Abel Chavez
Revenue Management Coordinator
Kaufman,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Revenue Management Coordinator
Atmos Energy
Dallas , Texas
07.2021 - Current
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Conducted ongoing reviews of program financial systems to assess cost control measures.
Service Technician 1
Atmos Energy
Dallas, Texas
07.2021 - Current
- Organized and detail-oriented with a strong work ethic.
- Self-motivated, with a strong sense of personal responsibility.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Delivered services to customer locations within specific timeframes.
- Paid attention to detail while completing assignments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Daily interaction with customers and was detailed with work performed.
- Performs job tasks such as disconnecting gas, turning on gas, performing gas pressure tests, reading the gas meter, programming WMR device, relighting customer appliances, installing new meters replacing obsolete infrastructure, using proper ppe.
- Working on call, day shift, in all terrain, weather, overtime.
Service Technician Associate
Atmos Energy
Dallas, Texas
07.2021 - Current
- Answered questions regarding meter readings and deescalated situations regarding tickets or other information.
- Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.
- Attended safety meetings and took part in safety awareness trainings and programs.
- Checked for leaks or damage to identify and report potential issues affecting service quality or billing accuracy.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Trained new meter readers to apply best practices and comply with safety procedures.
- Used Itron to transfer collected data to company databases daily.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Gained strong leadership skills by managing projects from start to finish.
Sales Apprentice
Discount Tire
Dallas, Texas
05.2018 - 09.2021
- Working as a team to provide excellent and safe service to the customers. Use of hand tools, hydraulic tools, exposure to all elements, and sounds. Installing new wheels, tires. Performing rotations and balances, checking air pressure in vehicles. When needed, took responsibility and led back room when called to. Answered phone calls and provided great customer service.
Gas Leak Surveyor
Southern Cross Corporation
Dallas, Texas
09.2020 - 07.2021
- Consisting of going to different areas all over Texas/Colorado and completing assignments using AMLD technology. Using and programming Irvin/Hawk to inspect gas meters for leaks. Soaping down meters, and notifying proper personnel for very serious leaks. Grading different types of gas leaks according to Atmos Energy standards. Use of concrete drill, and barpole to puncture holes in ground in order to zero out underground leaks. Learned how to draw up underground leaks, following blueprints. Provided step by step instructions to home owners if needed. Using ppe to remain safe everyday, and also working as a team when needed.
Education
High School Diploma -
Inspired Vision Secondary
Dallas, TX 05.2001 -
Skills
Self-Motivated
Software
Timeline
Revenue Management Coordinator
Atmos Energy
07.2021 - Current
Service Technician 1
Atmos Energy
07.2021 - Current
Service Technician Associate
Atmos Energy
07.2021 - Current
Gas Leak Surveyor
Southern Cross Corporation
09.2020 - 07.2021
Sales Apprentice
Discount Tire
05.2018 - 09.2021
High School Diploma -
Inspired Vision Secondary
05.2001 -