Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Warehouse Technician
IT Renew
Falls Church, VA
03.2021 - 12.2021
Maintained stock records, posted receipts and automated and manual accounting records.
Conducted research to address shipping errors and packaging mistakes.
Requisitioned new supplies and maintained storage areas for smooth department operations.
Sort and disassemble assets like cpu, hard drive and microchips
Desktop Support
Remedy Tax
Alexandria , VA
01.2016 - 03.2017
Configured hardware, devices and software to set up work stations for employees.
Relocated and configured desktop computer devices and phones to facilitate office moves and new employee workstations.
Maintained inventory of installed desktop hardware and software components to keep records accurate and updated.
Developed and implemented bug fixes and patch sets for existing web applications.
Removed malware, ransomware and other threats from laptops and desktop systems.
Delivered technical sales presentations to prospects and presented benefits and value of products.
Monitored system performance to maintain system integrity.
Installed new or upgraded hardware and software and coordinated installation and follow-up with user to achieve customer satisfaction.
Provided authorized users with technical support and advice regarding proper use and functionality of equipment.
Configured and installed computer systems for other sub-organizations.
Education
Associate of Applied Science - Information Technology
Northern Virginia Community College
Annandale, VA
01.2019 - 12.2021
Skills
Database development
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Accomplishments
Received certification in It Athena.
Tested databases to identify and resolve backup.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Warehouse Technician
IT Renew
03.2021 - 12.2021
Associate of Applied Science - Information Technology