Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Abel Lerma

Yuma,AZ

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced working environments. Successful at acquiring and accomplishing task and or job duties. In a high pace ordennly fashion.

Overview

15
15
years of professional experience

Work History

Restaurant Shift Manager

Surfin Chicken
07.2024 - Current
  • Greeted customers and provided menus.
  • Assisted in taking customer orders and providing recommendations.
  • Delivered food to tables in a timely manner.
  • Maintained safe food handling practices to prevent germ spread.
  • Provided quality customer service with a friendly attitude.
  • Maintained cleanliness of dining area by wiping down surfaces, sweeping floors, and dishwashing. Cooking and or grilling food. As well as preparing food and taking orders as a cashier at register.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Answered phone calls promptly and handled inquiries from customers courteously.
  • Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings.
  • Excelled in every store position and regularly backed up front-line staff.
  • Trained new hires on company policies, procedures, and customer service expectations, contributing to a well-prepared workforce.
  • Oversaw cash handling procedures, maintaining accurate records and minimizing discrepancies in daily financial reports.
  • Demonstrated strong leadership by setting a positive example for team members, consistently adhering to company policies and maintaining an unwavering commitment to excellent customer service.
  • Maintained a clean and welcoming dining environment, conducting regular inspections to ensure adherence to health and safety standards.
  • Trained restaurant employees to prepare food, operate cash registers and keep restaurant clean throughout shift.
  • Observed cash handling and security procedures during shifts to recognize and address issues with staff.

Legal Document Preparer

David Lerma income Tax and immigration services
01.2019 - 04.2023
  • Scanned and indexed documents into an electronic filing system.
  • Organized, sorted, and filed hard copy documents according to established procedures.
  • Edited existing documents to ensure accuracy of content and formatting.
  • Complied with security policies and kept information confidential.

Hard Labor Field Worker

Coast kings
11.2013 - 02.2014
  • I had to cut lettuce in orderly specific manner.
  • I had to ensure the lettuce that I cut was in perfect condition.
  • I had to cut lettuce in a specific rate of time or else I would risk in being left behind.
  • I had to learn how to use a knife properly in order to ensure a properly cut amongst the lettuce.

Precook/Cook's Assistant

Tacos N burgers
10.2010 - 06.2011
  • Replenished food items from inventory and rotated ingredients.
  • Set up work stations prior to opening to minimize prep time.
  • Performed basic administrative duties such as inventory management, ordering supplies.
  • Checked completed orders for correct quantity and quality.
  • Coordinated orders to expedite food from kitchen according to cook time and delivery time.
  • Prepared and served meals by reviewing recipes and combining and cooking ingredients.
  • Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
  • Grilled and deep fried various foods from meats to potatoes.
  • Prepared variety of foods according to exact instructions and recipe specifications.

Education

Some College (No Degree) - Paralegal Studies

Arizona Western College
Yuma, AZ

Skills

  • Customer interaction
  • Verbal and written communication
  • Quick problem solver
  • Being able to work under pressure
  • Production leadership
  • Highly punctual and hard worker
  • I'm bilingual
  • I'm able to multitask
  • Order management
  • Team leadership

Education and Training

true

Timeline

Restaurant Shift Manager

Surfin Chicken
07.2024 - Current

Legal Document Preparer

David Lerma income Tax and immigration services
01.2019 - 04.2023

Hard Labor Field Worker

Coast kings
11.2013 - 02.2014

Precook/Cook's Assistant

Tacos N burgers
10.2010 - 06.2011

Some College (No Degree) - Paralegal Studies

Arizona Western College

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Abel Lerma