ABEL MAUNDA
JOURNALIST
Federal Way
Summary
Reliable transportation professional prepared for this role with strong focus on safety, punctuality, and customer satisfaction. Skilled in navigation, vehicle maintenance, and efficient route planning. Valued for collaboration, adaptability, and consistent performance in dynamic environments. Known for effective communication and problem-solving abilities.
Overview
12
12
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Professional Taxi Driver
Yellow Express
10.2024 - Current
- Improved customer satisfaction by providing timely and efficient transportation services.
- Handled cash transactions accurately and efficiently after each fare, maintaining financial records for tax purposes.
- Conducted regular vehicle maintenance checks to ensure optimal performance and minimize downtime due to mechanical issues.
- Enhanced safety for passengers and pedestrians through strict adherence to traffic laws and regulations.
- Demonstrated excellent defensive driving skills to reduce risk of accidents or incidents on the road.
- Supported passengers with special needs by offering assistance when boarding or disembarking from the vehicle as necessary.
- Actively sought out new customers by networking within the community and promoting positive word-of-mouth referrals.
- Maintained clean and comfortable vehicle interiors, ensuring a pleasant experience for clients.
- Provided transportation services for special events such as weddings, proms, parties, or corporate functions upon request.
- Delivered superior customer service by addressing any concerns or complaints promptly and professionally.
- Communicated professionally with dispatchers to update them on location, availability, or delays during shifts.
- Kept accurate logs of mileage driven, fares collected, expenses incurred, and hours worked per shift as required by company policy or local regulations.
- Navigated complex routes effectively using GPS technology and local knowledge of roadways.
- Adapted quickly to changing traffic conditions or unexpected detours while maintaining safe driving practices at all times.
- Collaborated with fellow drivers to share information about potential clients or areas with high demand for taxi services.
- Contributed to a positive work environment by maintaining open communication with colleagues and dispatchers, sharing tips and best practices for success on the job.
- Developed strong relationships with repeat clients, fostering loyalty and trust in services provided.
- Managed time effectively to ensure punctual pick-ups and drop-offs for all scheduled appointments.
- Assisted passengers with luggage and personal belongings, providing exceptional customer service.
- Increased business through effective marketing strategies such as distributing promotional materials and offering referral incentives to existing clients.
- Drove safely and obeyed traffic laws to avoid accidents and injuries.
- Arrived on time to customer appointments.
- Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
- Upheld high standards of cleanliness, sanitation, and service.
- Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
- Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
- Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
- Maintained log of daily trips to keep accurate records of fares and destinations.
- Managed teams of drivers, shift schedules and reservation calendars.
- Accepted payments and provided receipts for fares to keep accurate records of transactions.
- Hired new drivers, maintained performance and managed customer service.
- Followed road rules to protect passengers and prevent accidents.
- Handled upkeep for taxi, added fuels, cleaned exterior, and sprayed out interior.
- Helped passengers with questions or area information such as points of interest and entertainment options.
Radio Disc Jockey
Citizen Radio
05.2022 - 01.2024
- Enhanced listener engagement by curating an eclectic mix of songs and incorporating listener requests.
- Developed strong relationships with advertisers, leading to increased revenue through sponsored segments and promotional spots.
- Assisted in planning station-sponsored concerts and festivals, attracting top talent to perform at these events for increased attendance rates.
- Balanced humor and professionalism during on-air banter, establishing a relatable connection with listeners that fostered ongoing engagement and loyalty.
- Increased audience reach by hosting various radio shows tailored to different demographics and interests.
- Collaborated with producers to develop new show concepts resulting in fresh content and higher ratings.
- Managed remote broadcasts from various locations outside of the studio environment, coordinating logistics such as setup/teardowns while delivering seamless programming experiences for listeners on-location or at home.
- Coordinated with other on-air personalities for smooth transitions between shows, ensuring seamless listening experiences for audiences around the clock.
- Voiced commercials for both local businesses and national brands, contributing to ad sales revenue growth over time.
- Utilized social media platforms to engage with listeners off-air, fostering a loyal fan base and extending the radio station''s digital presence.
- Provided live coverage of local events, bringing exclusive content to listeners while simultaneously promoting community involvement.
- Conducted insightful interviews with musical artists, celebrities, and other guests, generating compelling conversations for listeners.
- Mentored aspiring disc jockeys through internships or part-time positions within the station team, helping them build their skills while also developing a pipeline of future talent for the company.
- Worked closely with traffic departments to ensure timely delivery of sponsored spots, public service announcements, and other scheduled content within broadcast programming.
- Adapted quickly to changing circumstances or challenges in the studio environment, demonstrating resilience and flexibility under pressure while still delivering entertaining radio content.
- Promoted station events and contests on-air, driving participation from the local community and strengthening brand visibility.
- Updated music playlists frequently based on industry trends and audience preferences, ensuring a dynamic listening experience for all user groups.
- Participated in industry conferences or workshops to stay current with best practices in radio broadcasting techniques as well as emerging technology trends affecting the field.
- Improved overall sound quality by regularly maintaining studio equipment and troubleshooting technical issues as they arose.
- Contributed creatively during brainstorming sessions for promotional events or marketing campaigns, providing input that led to a cohesive brand identity and targeted messaging.
- Communicated closely with clients to determine music styles best suited for wedding, bar mitzvah or other events.
- Played songs fitting station's format and monitored each song's length to avoid dead air.
- Participated in community events and fundraisers and professionally represented station.
- Prepared four (4) daily stories to discuss during broadcasts.
- Interviewed special guests and took callers' questions and song requests on air, using exemplary communication and client engagement skills.
- Engaged guests at special events by playing fun, lively songs and encouraging dancing.
- Found, researched, fact-checked and wrote scripts for relevant topics in local news.
- Read prepared scripts for radio and television shows.
- Researched topics for comment and discussion.
- Engaged with audience members through telephone calls and personal commentary on musical selections, political happenings, and other items of interest.
- Delivered exceptional programming to audience members by always researching events, guests, and programs thoroughly.
- Interviewed show guests and moderated discussions.
- Played music tracks from playlists provided by station management.
- Made promotional appearances at public events.
- Presented weather, news and commercials to listeners.
- Spearheaded promotional appearances on behalf of station and to increase sales for advertisers.
- Answered listener calls regarding song requests, giveaways and commentary.
- Introduced upcoming broadcasts and guided audience through entertainment.
- Built broadcast storylines to interest listeners and grow station audience.
- Announced station programming information, schedules and station breaks.
- Operated studio equipment and produced show advertisements.
- Conferred with advertising partners to develop and deploy effective promotional strategies.
- Stayed up-to-date on FCC requirements for various shows, adapting stories and plans accordingly.
Journalist
Ghetto Radio
07.2013 - 04.2022
- Wrote, edited and produced stories for Internet and digital channels.
- Enhanced publication''s reputation by consistently delivering high-quality, well-researched articles on various topics.
- Cultivated strong relationships with sources and other contacts to support leads and story development.
- Researched and gathered information to develop accurate and credible stories.
- Edited and proofread articles to achieve peak accuracy and quality.
- Utilized social media channels to promote articles and interact with readers, increasing online engagement rates.
- Covered high-profile events such as political elections and natural disasters, providing timely updates to readers.
- Adapted writing style for diverse audiences across print, online, and multimedia platforms.
- Performed research and checked facts to maintain high standard of journalistic integrity.
- Developed strong relationships with sources, leading to exclusive interviews and scoops.
- Developed story ideas and conducted interviews with industry experts and celebrities.
- Collaborated with editors and other journalists to create compelling content.
- Conducted thorough fact-checking of all written materials, maintaining the integrity of published content.
- Evaluated and followed up on news leads and news tips to develop story ideas.
- Increased readership through engaging storytelling and attention-grabbing headlines.
- Provided on-air commentary for local radio and television stations.
- Utilized social media to engage readers and promote content.
- Wrote and published articles for leading newspapers and magazines.
- Collaborated with editors to refine article content, ensuring clarity and accuracy while adhering to strict deadlines.
- Utilized PC Radio to produce professional pieces.
- Proved successful working within tight deadlines and a fast-paced environment.
- Crafted detailed investigative pieces that shed light on local government actions, promoting transparency and accountability.
- Collaborated with international correspondents to bring global perspectives to local readers.
- Hosted community forums to discuss pressing issues, strengthening publication's role as community pillar.
- Initiated series on environmental issues, raising awareness and prompting community action on sustainability.
- Improved learning with hands-on mentorship for junior reporters, guiding them through complexities of journalism.
- Elevated newsroom's efficiency, implementing digital archiving system for better resource management.
- Adapted content for various platforms, ensuring message was effectively communicated across all mediums.
- Increased readership by consistently producing content that resonated with target demographic.
- Negotiated access to high-profile interviews, providing readers with unique perspectives on various topics.
- Fostered strong relationships with sources, ensuring access to exclusive insights and information.
- Boosted social media presence by creating and sharing engaging content relevant to current news trends.
- Conducted thorough research for articles, leading to highly informative and accurate publications.
- Organized journalism workshops, enhancing skills within team and promoting continuous professional development.
- Led team of journalists in covering major events, coordinating efforts to ensure comprehensive coverage.
- Developed multimedia content, enhancing stories with video and audio elements for richer audience experience.
- Spearheaded successful podcast series, which delved into local issues, attracting significant listener base.
- Streamlined editorial process, reducing turnaround time from story conception to publication.
- Enhanced audience engagement with compelling storytelling and in-depth investigative reporting.
- Pioneered use of interactive infographics, making complex data easily understandable and engaging for readers.
- Researched and analyzed newsworthy events, trends and issues.
- Engaged with audience through social media platforms, answering questions and providing additional context to stories.
Education
High School Diploma -
Thika Central Academy
Kenya 05.2001 -
Skills
Safe driving
Cleanliness
Punctuality
Safety regulations
Proper vehicle operations
Disabled passenger support
Vehicle maintenance
Problem-solving
Cleaning and sanitation
Safety awareness
Conflict resolution skill
Schedule management
Accomplishments
- Increased profits by revamping scheduling, maintenance and driver procedures.
- Improved team productivity with implementation of strategic process improvements.
- Reduced mechanical issues 90 % by keeping vehicle properly maintained.
- Earned "Bling" Award for Shining in my Area of Experty.
- Resolved product issue through consumer testing.
- Supervised team of 10 staff members.
- Generated consistent referrals and repeat business by providing friendly and fast service.
Certification
Media Counsel of Kenya
Timeline
Professional Taxi Driver
Yellow Express
10.2024 - Current
Radio Disc Jockey
Citizen Radio
05.2022 - 01.2024
Music Copyrights Association of Kenya
01-2014
Journalist
Ghetto Radio
07.2013 - 04.2022
Media Counsel of Kenya
11-2012
High School Diploma -
Thika Central Academy
05.2001 -
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