Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abel Mirabal

Sales/Customer Service
Orlando,FL

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Tenacious Representative possessing dynamic interpersonal expertise for developing fruitful customer relationships. Adept mediator of client requirements and organizational interests promoting mutually beneficial deals. Focused communicator fostering favorable service applications for maximizing customer interest and satisfaction.

Overview

10
10
years of professional experience

Work History

Remote Sales Representative

Alegeus-Remote
9 2021 - 7 2024

As a Sales Representative I drive the growth and management of healthcare spending account (HSA) and flexible spending account (FSA) services by developing strategic client relationships and providing tailored solutions to meet organizational and individual needs.

Key Responsibilities:

  • Client Acquisition & Retention: Identified and pursued new business opportunities within the healthcare sector, successfully onboarding a diverse portfolio of clients and retaining existing accounts through exceptional service and ongoing support.
  • Product Expertise & Presentation: Educated clients on the benefits and features of healthcare spending accounts, including HSAs, FSAs, and HRAs through detailed presentations, webinars, and one-on-one consultations.
  • Customized Solutions: Analyzed client needs to design and propose customized account solutions that align with their healthcare benefits strategy, optimizing their financial and operational outcomes.
  • Market Analysis & Strategy: Conducted market research to stay informed on industry trends, competitive landscape, and regulatory changes, using insights to refine sales strategies and product offerings.
  • Sales Process Management: Managed the end-to-end sales process, including lead generation, proposal development, contract negotiation, and closing deals, consistently meeting or exceeding sales targets.
  • Reporting & Analysis: Tracked and reported on sales performance metrics, customer feedback, and account growth, utilizing data to drive continuous improvement and strategic decision-making.

Store Manager

Flippers Pizzeria
01.2012 - 08.2021
  • Handled verbal guest complaints immediately
  • Helped route deliveries
  • Demonstrated ability to follow safety guidelines
  • Good verbal communications skills
  • Excellent customer service and salesmanship abilities
  • Ensures maintenance of restaurant cleanliness
  • Built a positive relationship with local authorities
  • Ensured restaurants administrative and accounting duties were promptly and properly completed.

Education

Bachelor's degree - Hospitality Management

Rosen College of Hospitality Management

Skills

    Pre-sales

    Sales

    Customer service

    Organizational skills

    Time management

    Outside sales

    Data entry

    Account management

    Direct sales

    B2B

Timeline

Store Manager

Flippers Pizzeria
01.2012 - 08.2021

Remote Sales Representative

Alegeus-Remote
9 2021 - 7 2024

Bachelor's degree - Hospitality Management

Rosen College of Hospitality Management
Abel MirabalSales/Customer Service