Raymond Maulupe
Passion To Help Others / Drive For Success / Eager To Learn
45-1026 Kamau Pl 3D Kaneohe,HI
Summary
Hardworking and passionate individual with strong organizational skills. Eager to add to the success of the team and achieve company goals. 5 Years of dedication to providing comprehensive service to guests, smoothly resolving problems and attending to requests and needs. Maintains in-depth understanding of sales strategy and willingness to expand and improve on skills.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Service and Engagement Team Member
Target Corporation
09.2023 - 12.2023
- Proved flexibility through assisting different stations to provide optimal coverage and meet guest satisfaction.
- Encouraged members to provide meaningful service to guests and successfully complete tasks through positive morale.
- Displayed professionalism when interacting with guests, vendors, and team through respectful and punctual encounters.
- Increased sales and loyalty by 20% through promotion of perks with using company's online/mobile service.
- Set performance records and service standards to keep consistent, high-quality environment devoted to guest satisfaction.
Flex Fulfillment Operations Captain
Target Corporation
05.2023 - 11.2023
- Provides stable supervision and clear communication with team members for team success and comprehension.
- Assisted team members with accuracy of guest item handling while self producing 300+ units.
- Reduced financial loss while assessing and verifying validity of inventory through audits and careful item handling.
- Conducted training and guided team members to maintain high productivity and performance metrics.
- Created daily detailed reports of observations for higher management to recap events of shift.
Bakery Clerk Lead
FCH Enterprises - Kaneohe Zippys
02.2019 - 09.2022
- Replenished and rotated bakery items, following accurate cooling and storage procedure to ensure freshness of product.
- Followed all applicable safety/cleaning guidelines and procedures to ensure minimized health and safety concerns and hazards.
- Created attractive bakery displays to intrigue guest interest.
- Preformed hourly inventory to take note of best sellers, unpopular items, and run out times to keep up with supply and demand of products.
- Ability to merchandise, promote, and sale 75% of daily inventory within 8 hour shift.
Education
Associate of Arts - Liberal Arts - Concentration in Psychology
University of Hawai'i College System
Hawai'i 04.2020 - Current
Skills
- Team Collaborator
Interpersonal Relations
Quality Assurance
Organizational Skills
Independent Worker
Volunteer History
English Second Language Tutor
- Utilized Zoom and Google Services to create and teach lessons and support academic goals.
- Conducted tutorial services for students to provide academic support in English Second Language Learning.
- Worked flexible hours across night, weekend, and holiday shifts to accommodate various schedules.
- Reviewed material with students to support production of quality results with students within first 2 months of working together.
- Correspondence with management team as well as students via email and Zoom conference to provide specific information on student progress.
Languages
English
Excellent
English Creoles and Pidgins
Excellent
Spanish
Good
Timeline
Service and Engagement Team Member
Target Corporation
09.2023 - 12.2023
Flex Fulfillment Operations Captain
Target Corporation
05.2023 - 11.2023
Associate of Arts - Liberal Arts - Concentration in Psychology
University of Hawai'i College System
04.2020 - Current
Bakery Clerk Lead
FCH Enterprises - Kaneohe Zippys
02.2019 - 09.2022
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