Dedicated and highly motivated Cyber and Computer Networking graduate seeking an entry-level position in the field of cybersecurity and computer networking to apply academic knowledge and hands-on skills, while gaining practical experience and contributing to the success of a dynamic organization.
Hi, I’m
ABEL TEKLE
Information Technology
Landover,MD
Summary
Overview
11
years of professional experience
Work History
FedEx Office Inc.
Interim-Store Manager
01.2023 - Current
Job overview
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
FedEx Office Inc.
Assistant Manager
11.2016 - Current
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Staples Inc
Copy and Print Supervisor
04.2013 - 10.2016
Job overview
- Operated copiers and printers, trimmed stock to special sizes and bound booklets using spiral or saddle-stitch techniques to complete customer job requests.
- Completed complex customer orders accurately and within quoted time limit.
- Created customized options and solutions to meet customer unique copy and printing needs.
- Engaged business customers by explaining latest store promotions to drive sales of copy and print services.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
International Rescue Committee
Community and Medical Interpreter
03.2013 - 05.2018
Job overview
- Served as medical interpreter for patients and staff clinical encounters by delivering accurate, skilled interpretations to facilitate effective communications.
- Followed ethical codes to protect confidentiality of patient medical information.
- Translated procedural information to facilitate understanding between doctors and patients.
- Explained hospital policies and procedures to provide assistance to patients with limited English proficiency.
- Equipped healthcare providers with cultural information to promote appropriate provision of health services.
Education
University of Maryland Global Campus
B.S. Cyber Security/Computer Network
University Overview
- Member of Upsilon Pi Epsilon (ΥΠΕ), Kappa Chapter of Maryland (UMGC)
- Network Security
- Cybersecurity Fundamentals
- Computer Forensics
- Routing and Switching
- Network Design and Implementation
- Operating System Security
- Ethical Hacking and Penetration Testing
- Firewall and Intrusion Detection Systems
Skills
- Firewall and VPN setup and maintenance
- Operating system security (Windows)
- Wireless network security
- Hardware Installations
- Cloud security (AWS, Azure)
- Strong analytical and problem-solving abilities
- End-User Support
- Software Updates
- Excellent Interpersonal Skills
- Attention to detail and accuracy
- Task Prioritization
- Ability to work under pressure
- Confidential Data Management
- Time management and organizational skills
- Continuous learning and adaptability
- Data Entry
- Microsoft Office Suite: Excel, Word, PowerPoint, Outlook, Tools, and Publisher
- Project Management
- POS Systems
- Competitor Monitoring
- Risk Management
- Report Generation
Volunteer Experience
Volunteer Experience
Knollwood Nursing Home for Veterans, Friendship Heights, From 2011-05 to 2011-08.
- Performed a variety of office functions, such as handling incoming and outgoing phone calls.
- Gathered information regarding patients (dates, times, places, etc).
- Entered complex data, matched, and arranged it onto Excel sheets.
- Printed group dates and kept organized in files.
- Assisted nurses in providing meals for patients, helped patients with a variety of functions (moving assistance, helping them enter vehicles, etc),
- Maintained a detailed and accurate schedule for patients.
Languages
Italian
Full Professional
Spanish
Limited Working
Timeline
Interim-Store Manager
FedEx Office Inc.
01.2023 - Current
Assistant Manager
FedEx Office Inc.
11.2016 - Current
Copy and Print Supervisor
Staples Inc
04.2013 - 10.2016
Community and Medical Interpreter
International Rescue Committee
03.2013 - 05.2018
University of Maryland Global Campus
B.S. Cyber Security/Computer Network