Abel Vasilevschi
Maple Valley
Summary
Dynamic Operations Advisor with a proven track record at Rite Aid, enhancing operational efficiency and customer satisfaction. Excelled in mentoring, risk management, and process optimization, significantly reducing costs. Skilled in logistics management and active listening, adept at fostering customer relations and streamlining operations for peak performance.
Knowledgeable and dedicated customer service professional with extensive experience in my industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
1
1
year of professional experience
Work History
Operations Advisor
Rite Aid
08.2023 - Current
- Mentored junior staff members, providing guidance on career growth opportunities within the organization.
- Conducted risk assessments for potential projects, mitigating possible issues before they arose.
- Streamlined workflow processes for increased productivity and reduced operational costs.
- Improved operational efficiency by identifying bottlenecks and implementing process improvements.
- Enhanced customer satisfaction with timely responses to inquiries and resolution of issues.
Education
High School Diploma -
Tahoma High
Maple Valley, WASkills
- Operational efficiency
- Logistics management
- Planning and coordination
- Process planning
- Customer service
- Active listening
- Critical thinking
- Data entry
- Problem resolution
- Customer relations
- Relationship building
- Computer proficiency
- Payment processing
Accomplishments
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Cashier - Achieved highest Number of new credit accounts opened within one-month period.
Languages
Russian
Native or Bilingual
English
Native or Bilingual
Timeline
Operations Advisor
Rite Aid
08.2023 - Current
High School Diploma -
Tahoma High