Abelardo Nuñez
La Puente,CA
Summary
As a person with over 15+ years of customer experience in public safety, I hope to provide quality professional service to perspective employers in protecting their assets and personnel while ensuring a safe and secure environment for both clients and employees. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Security Officer
Apex Security Services
Los Angeles, Ca.
07.2018 - Current
- Providing security to various event venues in Los Angeles County
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
- Ensuring event goers adhere to the Venue Code of Conduct and assist with detaining and/or escorting unruly patrons out of the venue.
- Documented security-related situations and submitted in-depth reports to superiors.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at [Type] facilities.
- Provided friendly and professional assistance to employees, visitors and customers.
- Patrolled crowds during events to preserve order and promote security.
Code Enforcement Officer
City of Inglewood
Inglewood, Ca.
12.2022 - 12.2023
- Conduct inspections on parcels within the city regarding complaints about land use, construction without permit, property maintenance, vehicle storage on private property and violations of the city municipal code.
- Establish and verify the legal owner of the parcel or business property.
- Interact with property owners/tenants along with other city departments to include Planning Department and Building Safety.
- Answer phone calls, emails, and over the counter questions or concerns from the public, property/business owners, and tenants.
- Generate reports on inspections made and upload all relative information into the system, this included pictures and statements from property owners and/or tenants.
- Conduct a thorough investigation regarding parcel history to include overall size of land, property, ownership, and permits on file.
- Verify plans and/or permits had been issued and approved to complaints regarding construction, alterations, remodification, or appearance of a property or parcel.
- Generate Notice of Violation letters for new cases and subsequent follow-up letters to property and/or business owners.
- Prepare case files for hearings and/or criminal prosecution.
- Issue administrative citations to property and/or business owners.
- Monitored progress of abatement efforts by visiting sites periodically until full compliance is achieved.
- Visited sites for follow-up reviews to assess compliance with implemented corrective action plans in case of identified violations.
- Assisted in the preparation of legal documents related to code enforcement activities, such as citations and notices of violation.
- Drafted letters to property owners informing them of violations and outlining corrective actions required for compliance.
- Collaborated with other departments within the city government to resolve code enforcement issues in a timely manner.
- Prepared detailed reports on inspection findings, including photographs of noncompliant properties or buildings.
- Prepared written reports, memos and correspondence.
- Outlined necessary remediation plans to achieve desired compliance with applicable fire codes, laws, regulations and standards.
- Interacted with citizens in order to answer questions regarding code enforcement procedures and regulations.
- Followed up with previous violators to confirm corrective action was taken.
- Performed research on various topics related to code enforcement activities such as building construction techniques or land use policies.
- Educated property owners about local codes and ordinances, providing guidance on how to bring their property into compliance.
- Investigated complaints regarding zoning violations, code enforcement issues and other municipal ordinances.
Account Manager
RMI International
Paramount, Ca.
09.2018 - 11.2022
- Recruited, hired and trained new hires for various accounts to optimize profitability.
- Providing analytics to various client management regarding incidents and problems that would take place in the field.
- Provide detailed reports on staffing and security incidents as well as ensuring proper coverage for sites and locations.
- Modified existing software systems to enhance performance and add new features.
- Collaborated with others to discuss new opportunities.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Leveraged TracTik skills to input and compile data gathered from various sources.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Achieved cost-savings by developing functional solutions to problems.
- Acted as main point of contact in matters relating to client concerns and needs.
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Motivated and worked with onboarding team members to successfully integrate new employees into organization.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Recognized security risks to properly handle situations.
- Provided training and guidance to new Account Managers.
Account Manager
Security America Inc.
Van Nuys, Ca.
10.2015 - 09.2018
- Started as an armed security officer monitoring and patrolling MTA stations.
- Was promoted to supervisor and was tasked with conducting site inspections, ensuring security officers were performing their necessary job functions and adhering to both client and company policies and regulations.
- Was promoted to Account Manager and was tasked with running and overseeing the Metropolitan Transit Authority (MTA) Account.
- Implemented new software systems to enhance performance, guard accountability and several other features.
- Providing on-board training and issuance of uniforms and equipment.
- Ensuring proper coverage was provided to all sites within the company, which included MTA sites
- Providing detailed incident reports regarding issues on client property.
- Collaborated with others to discuss new opportunities.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained updated knowledge through continuing education and advanced training.
- Leveraged CaseGlobal, and later TrackTik, [Software] skills to input and compile data gathered from various sources.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Achieved cost-savings by developing functional solutions to problems.
- Recruited, hired and trained new hires to optimize profitability.
- Motivated and worked with onboarding team members to successfully integrate new employees into organization.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Participated in brainstorming sessions to develop new ideas for business development initiatives.
- Recognized security risks to properly handle situations.
- Acted as main point of contact in matters relating to client concerns and needs.
- Understood and followed oral and written directions.
- Exceeded ownership and/or customer satisfaction by finding creative solutions to problems.
- Developed and updated policies to keep employees safe from violence and harassment in workplace.
- Maintained up-to-date knowledge of industry trends in information security technologies.
- Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
- Managed staff schedules for shifts and events to minimize overtime costs.
- Oversaw highly effective security team and managed scheduling and resource allocation.
- Developed and implemented security policies, procedures, and standards for the organization.
- Implemented tools for data encryption at rest and in transit.
- Recorded required data for incident reports and files.
- Trained new security officers on safety protocols and company standards.
- Improved resource planning and allocation by streamlining security and administrative programs, business management operations and inventory control.
- Investigated security breaches and took appropriate measures to minimize damage.
- Performed bi-weekly payroll, set schedules, and dealt with rule infractions.
- Created detailed reports on security incidents and breaches of corporate policies.
Armed Security Officer
Securitas Security Services
Los Angeles, Ca.
10.2008 - 10.2015
- While employed by Securitas Security Services, I worked various Los Angeles County sites, such as Department of Public Social Services (DPSS), Department of Child and Family Services (DCFS), Department of Mental Health (DMH), Los Angeles County Probation Department, and Los Angeles County Internal Services Department (ISD)
- Understood and followed oral and written directions.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Searched bags manually to identify prohibited items and contraband.
- Conducted security checks on personnel entering and exiting the premises.
- Followed established protocol for responding to alarms or other emergency situations.
- Participated in training exercises related to emergency response protocols.
- Provided escorts for authorized personnel entering restricted areas within the facility.
- Patrolled large commercial facility on irregular schedule to look for suspicious activities.
- Patrolled assigned areas to detect suspicious activities and persons.
- Identified suspicious activity to determine appropriate response.
- Assisted in the development of new security protocols based on changes in technology or environment.
- Conducted regular patrols of the facility grounds using both vehicle and foot patrol methods.
- Responded quickly and appropriately to emergency situations, including medical emergencies, fire alarms, bomb threats.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Monitored surveillance cameras to detect any criminal activity or violations of policy.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Monitored building access and identified all officials and employees before authorizing entrance.
- Maintained safety of residents by conducting foot patrols, monitoring vehicle traffic and identifying unauthorized persons or vehicles on premises.
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Communicated effectively with team members while coordinating efforts during shifts.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Provided friendly and professional assistance to employees, visitors and customers.
Field Artillery Cannon Crewmember
U.S. Marine Corps
Pico Rivera, CA
02.2003 - 02.2009
- Verified accuracy of survey data prior to establishing gun positions.
- Assisted in setting up firing positions and camouflage techniques.
- Performed maintenance on weapons, vehicles, and other equipment related to the mission.
- Trained continuously on weaponry, tactics and maneuvers to maintain mission readiness.
- Cleaned and maintained weaponry following official procedures for optimum reliability.
- Loaded, unloaded and prepared ammunition for firing.
- Conducted reconnaissance operations to determine target locations and settings for weapons systems.
- Communicated with other units regarding movement, location, and status of personnel and equipment.
- Inspected weapons systems prior to live fire training exercises.
- Operated communications equipment to coordinate fire missions.
- Participated in tactical maneuvers as part of a combat unit.
- Maintained records of all rounds fired from cannons.
- Provided instruction on the use of weapons systems to new personnel.
- Evaluated terrain features for potential target engagement opportunities.
- Used technical expertise and sound military judgment to learn and perform complex procedures.
- Employed ground weapons such as howitzers and vehicle-mounted guns to support combat operations.
- Supervised loading procedures for ammunition onto vehicles for transport.
- Collaborated with other crew members on tactics, techniques, and procedures related to artillery operations.
Police Officer Recruit
Los Angeles Police Department
Los Angeles, CA
10.2007 - 05.2008
- Acquired working knowledge of department practices, procedures and equipment by participating in training sessions and one-on-one mentoring.
- Strengthened traceability by developing organization systems for criminal prosecution case logs, records, reports and agendas.
- Attended various training sessions pertaining to law enforcement procedures, tactics and regulations.
- Wrote detailed arrest and accident reports.
- Participated in training exercises designed to improve skills related to patrol duties.
Education
Santiago Canyon Community College
East Los Angeles Community College
John C. Fremont H.S.
Skills
- Good Communication skills
- Interpersonal leadership
- Ability to follow and execute orders
- Familiar with Microsoft Word, Microsoft excel, E-mail, and Web browsing and general computer knowledge
- Basic knowledge of laws and violations pertaining to CA Penal Code and local Municipal codes
- Basic law enforcement procedures and radio communication
- Basic knowledge of search and seizure and arrest
- Good report writing
- Good customer service skills
- Great observation and attention to detail
- Staff Management
- Investigation Documentation
- Conflict De-Escalation
- Weapons Training
- General Security
- Conflict Resolution Techniques
- Investigative Skills
- Military Experience
Additional Information
I have served the U.S. Marine Corps and was deployed in support of Operation Iraqi Freedom (OIF). In OIF IV, my unit was tasked with providing our camp with overall security; to include taking up watch positions, signing everyone and everything that entered and left the base, checking for proper identification, searching individuals and equipment entering the base, and to report and handle any situation that came our way. I feel that with this valuable experience, and having good interpersonal/communicational skills, I can assure good results. Improvise, Adapt, and Overcome is one of the Marine Corps mottos that I apply when I am carrying out any job that I am tasked with, and it is this motto that has allowed me to be a very efficient and trustworthy worker thus far.
Certification
❖ Currently possess a Valid California Guard Card.
❖ Currently possess a Valid California Firearm permit. (Calibers: .45 9mm .38 .357)
❖ Currently possess a Valid California Baton permit.
❖ Currently possess a Valid pepper spray permit.
❖ Have completed CACEO required modules 1, 2, and 3.
❖ CACEO Member
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Affiliations
Doing DIY projects.
Basic woodworking skills.
Learning new methods and techniques on various subjects.
Video game afficionado.
Timeline
Code Enforcement Officer
City of Inglewood
12.2022 - 12.2023
Account Manager
RMI International
09.2018 - 11.2022
Security Officer
Apex Security Services
07.2018 - Current
Account Manager
Security America Inc.
10.2015 - 09.2018
Armed Security Officer
Securitas Security Services
10.2008 - 10.2015
Police Officer Recruit
Los Angeles Police Department
10.2007 - 05.2008
Field Artillery Cannon Crewmember
U.S. Marine Corps
02.2003 - 02.2009
Santiago Canyon Community College
East Los Angeles Community College
John C. Fremont H.S.