Faith McMillon

• The Assistant Community Manager assumes the Community Manager's supervisory responsibilities in his/her absence.
  • Assists in the training and development of the team, assists in schedules of employee work times.
  • Reviews daily rent recommendations and proactively identifies opportunities to maximize income.
  • Collects current and delinquent rent in accordance with company and property policy. Implements timely legal action, including court appearances.
  • Reviews move in and move out files for thorough and accurate completion; verifies information is timely and accurately entered into the property software system.
  • Completes or verifies completion of accurate and timely weekly reports. Reviews monthly financial reports with the property manager; assists in completing variance reports.
  • Assists the Community Manager in resolving resident and prospective resident conflicts.
  • Reads, follows, and implements the company and employee handbooks, property policy manuals.

• Interviews prospective residents and records information to ascertain needs and qualifications. Inputs information into computer.
• Accompanies prospects to model apartments and discusses size and layout of rooms, available facilities, such as swimming pool, location of shopping centers and freeways, services available, and terms of lease.
• Qualifies prospective residents, verifying applications, lease documents and related paperwork. Updates records as necessary.
• Completes lease form or agreement and collects rental deposit and application fee.
• Introduces resident to apartment/property procedures.
• Promotes positive, proactive resident relations, working to make the living experience, the first and last impression, of the highest quality.

• Interviews prospective residents and records information to ascertain needs and qualifications. Inputs information into computer.
  • Accompanies prospects to model apartments and discusses size and layout of rooms, available facilities, such as swimming pool, location of shopping centers and freeways, services available, and terms of lease.
  • Qualifies prospective residents, verifying applications, lease documents and related paperwork. Updates records as necessary.
  • Completes lease form or agreement and collects rental deposit and application fee.
  • Introduces resident to apartment/property procedures.
  • Promotes positive, proactive resident relations, working to make the living experience, the first and last impression, of the highest quality.

• A receptionist performs support duties , including answering multi-phone lines, scheduling appointments, assisting clients, maintaining a filing system, sort and route mail and correspondence