Abem Masresha
Mankato,MN
Summary
Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.
Overview
3
3
years of professional experience
Work History
Volunteer
People In Need
04.2021 - 08.2023
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Kept case files updated, accurate and aligned with requirements.
- Helped clients navigate social services system and access needed resources.
- Created educational materials to convey important information to service recipients.
Sales Manager
East Gate Aluminum
01.2021 - 08.2023
- Attended industry events and conventions to expain sales opportunities.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Education
Bachelor of Science - Management Information Systems
Minnesota State University - Mankato
Mankato, MN05.2027
Skills
- Event Setup
- Answering Phones
- Document Management
- Positive Attitude
- Fundraising
- Community Engagement
Timeline
Volunteer
People In Need
04.2021 - 08.2023
Sales Manager
East Gate Aluminum
01.2021 - 08.2023
Bachelor of Science - Management Information Systems
Minnesota State University - Mankato
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